Julian at the front desk is the kindest staff member I've met. He is very informative, friendly, and ready to help guests in any way he can. Nice person ever.
This hotel is overall very good. However, one thing needs to be fixed. There is an odor/smell problem, and it is thought to be an issue with the drainage/sewer pipe system rather than specific to a particular room. At first, we thought it was an issue with our room and considered requesting a room change, but decided to stay as we thought the issue was not isolated to our room alone.