Such a beautiful hotel! The staff were extremely helpful and very friendly.
Britt
Britt,3 晚行程
已验证
10/10 绝佳
2025 年 11 月 3 日
The pool area was such an incredible surprise. It was heavenly being able to be right on the beach
Lira
Lira,3 晚行程
已验证
10/10 绝佳
2024 年 11 月 23 日
Amazing accommodation nice and quiet and relaxing. Staff were all so polite and efficient. Food was tasty too!
Sophie
Sophie,7 晚行程
已验证
8/10 非常棒
2024 年 4 月 21 日
Nice room
Room was lovely, staff were just ok. Resort was a bit empty and lacked a vibe.
Rebecca
Rebecca,4 晚行程
已验证
2/10 较差
2024 年 7 月 15 日
No atmosphere at all food terrible
robert
robert,5 晚行程
已验证
4/10 一般
2025 年 8 月 27 日
Usually the choices on hotels.com don’t let down. Here unfortunately it did. The hotel might’ve been a 4 star experience a decade ago but it’s been let down by non-existent maintenance; general upkeep is poor, service is mostly missing, restaurant/bar is of a 1-star hotel.
The pictures look MUCH better than reality.
We’ve travelled quite a bit and this is honestly not a 4-star hotel. A shame.
The closeness to the beach is very nice only let down by the presence of wooden beams, a remnant of old
真实旅客
4 晚行程
已验证
6/10 不错
2024 年 2 月 15 日
The property needs a serious 1 year closing for renovations!
Hassan
Hassan,1 晚行程
已验证
8/10 非常棒
2024 年 7 月 29 日
La playa es imposible bañarse
Un hotel muy descuidado la villa con picina es pequeña pero las habitaciones estan muy bien como y comodo el desayuno no es muy variado pero lo peor es la playa que no se puede bañar hay arrosales en la playa y imposible de bañarse no refleja las fotos del.hotel mostrando la playa que imposible bañarse
Asunciona
Asunciona,3 晚行程
已验证
2/10 较差
2024 年 8 月 7 日
Property was unclean and the staff were not helpful at all.
Luke
Luke,4 晚行程
已验证
2/10 较差
2024 年 8 月 30 日
Worst hotel experience I have ever had. I was given the wrong room and then treated terribly by staff for asking for a replacement room that was like the one I paid for. Staff were then consistently rude to me from this point on. I felt very uncomfortable here. My partner and I also got food poisoning from eating at the hotel restaurant. I complained about this respectfully and was then harassed by this hotel via WhatsApp. Truly an awful travel experience.
Anador
Anador,4 晚行程
已验证
4/10 一般
2024 年 12 月 30 日
Would not recommend
Poor service.
Bad breakfast that had been standing out for many hours without replenishing.
My room lacked instructions for how to use phone to call for room service. When I got pad thai room service it was clear that it was from breakfast and the rice was so bad.
Loud since the door was nowhere near "soundproof".
In general the roof was broken probably water damage.
The location has potential but it need to be deeply renovated and service improved.
真实旅客
3 晚行程
已验证
6/10 不错
2016 年 8 月 12 日
en construction + invasion de 200 chinois
l'hotel est envahi tous les jours par 200 chinois qui arrivent par camion ou bateau et qui rende le lieu infernal de 10 a 16;00. on a l'impresion d'etre dans l'aeroport de shanghai. Ils sont assez impolis, bruyants, bref l'antithese de la volupte.
Le lieu sinon est vide et aucune ambiance. le proprietaire etant chinois- concoit son business pour ces groups de chinois
autre chose: l'hotel est en construction et donc... tout autour c'est un champ de "detritus industriel" ... sauf la plage. assez glauque
l'equipe est sympa et se rend compte de l'impact des chinois mais... ils n'y peuvent rien car c'est le management qui fait des choix
真实旅客
已验证
2/10 较差
2025 年 1 月 13 日
DO NOT STAY HERE – UNSAFE, UNHYGIENIC, AND TRAUMATIC
Our stay at D'Nusa Resort, Lembongan was horrifying. Unsafe food, dangerous conditions, and neglect put our health and safety at serious risk.
ILLNESS & UNSAFE FOOD
December 28, my partner and I became violently ill after eating at the resort, severe diarrhea, vomiting, dehydration, (I lost 14 kg). Food hygiene was shocking: raw meat, stale rice, spoiled milk, and flies at the buffet. Complaints changed nothing, forcing us to stop eating hotel entirely.
MEDICAL EMERGENCY IGNORED
January 3, I needed urgent medical help, staff were dismissive. My partner had to demand action, finding staff playing games after our call was ignored. A doctor later said I was lucky they came, exposing the resort’s blatant neglect.
ELECTRICAL FIRE
An electrical fire broke out in our villa. when informed staff told us to come back latter??? Finally using Electrical tape for repairs, showing incompetence in addressing life-threatening risks.
CONDITIONS WORSENED
After leaving, my partner’s health deteriorated, requiring hospitalization. The professionalism at our next hotel showed D'Nusa’s dangerous failings.
NO REAL COMPENSATION
The resort’s response, a bar credit we couldn’t use and a $30 boat ride to leave the island after we were allowed to cancel the last 2 nights, far from compensation for the trauma and expenses we endured, it was insulting.
WARNING
D'Nusa Resort is unsafe, unprofessional, and unfit for guests. Avoid it at all cost!
Pour ma part pas mal si on prend une villa ensuite propreté à revoir service excursion majore x2 par l hôtel pas d enthousiasme par l accueil
Nourriture normal bien mais pas top
Et soucis électrique grésillement coupure réparateur dans la chambre
Voilà
florian
florian,1 晚行程
已验证
6/10 不错
2020 年 2 月 8 日
Ik had hele hoge verwachtingen van dit resort. Voor we aankwamen had ik al meerder e-mails van hun ontvangen. Hierbij moest ik aangeven hoe laat ik zou aankomen of ik vervoer nodig had, allergieën etc. Bij het boeken had ik aangegeven dat het ons honeymoon zal zijn. Bij het inchecken was er een tourgroep voor ons en er waren maar 2 mensen achter de incheckbalie. We moesten even wachten, uiteindelijk naar de kamer en ik had iets geboekt dat niet qua verwachting was en we hadden een upgrade gevraagd. De andere kamer bekeken en we besloten die te nemen voor een meerprijs. De villa zou schoongemaakt worden en klaargemaakt. Uiteindelijk toen we wilde slapen ontdekte we dat de klamboe aan de bovenkant er vies was. Dit werd de dag erna schoongemaakt. Ik kreeg uiteindelijk weer mailtjes van hun over of ik bepaalde tours wil boeken en een persoonlijke pagina aan wil maken. Ik heb een boze mail gestuurd dat ze me niet meer moesten lastigvallen en ze doen toch niks met je formulieren. Geen klein gebaar voor ons honeymoon bij check in. na aangeven in de mail pas dag erna wel iets ermee gedaan. Er zit blijkbaar wel genoeg personeel om de gasten lastig te vallen per mail, maar niet genoeg personeel bij de balie. Erg krom
真实旅客
3 晚行程
已验证
10/10 绝佳
2020 年 1 月 27 日
private pool is great
真实旅客
1 晚行程
已验证
10/10 绝佳
2020 年 1 月 5 日
Great stay, we would re-book with Adiwana
Hotel comms through WhatsApp made our journey to and from the island so amazingly helpful and took out any stress. The staff at Adiwana were so helpful, friendly and polite. Gym was airconned and useable - although very small. The pool was a little too warm early in the morning but cooled down later in the day. Breakfast was included we had it only one day, the addition of a few things like yogurt and Bircher would have made it perfect. The French toast that day was very hard - need a recipe reevaluation there. The assortment on the day and egg station was fine including a tasty selection of Indonesian and balanced well with Western style foods.
Alison
Alison,3 晚行程
已验证
8/10 非常棒
2019 年 10 月 22 日
For a quiet stay
It’s close to the beach if it’s what you’re looking for. For travelling wise, you need a scooter to get around the island and to Ceningan. More like a 3 star in my opinion. Nightlife is pretty much quiet.
Steven
Steven,3 晚行程
已验证
4/10 一般
2019 年 9 月 9 日
The room at first glance was basic but good for the price. At closer look, we found the sheets to be stained and dirty, the curtains and towels also stained. The aircon seemed to give off a musky smell that woke us up in the night as it was so off putting. Shame for such a great location, if you pay more for the villas they seem to be much nicer but the deluxe rooms weren’t so deluxe at all.
真实旅客
2 晚行程
已验证
8/10 非常棒
2019 年 8 月 21 日
Our room was big and lovely, can’t fault it. The pool area was horrible. Didn’t want to sit there
真实旅客
2 晚行程
已验证
10/10 绝佳
2019 年 7 月 28 日
Nice quiet beach. Clean. Excellent service. Spacious room. Beautiful sunset location. Will definitely recommend my family and friends here
Rajdev Singh
Rajdev Singh,2 晚行程
已验证
6/10 不错
2019 年 7 月 15 日
All the staff were excellent, super helpful. Rooms and facilities not as nice as in photos.
真实旅客
4 晚行程
已验证
8/10 非常棒
2019 年 7 月 7 日
Excellent Beach Hotel
The D’Nusa Beach Club and Resort exceeded my expectations. Upon arrival to Nusa Lembongan, I was met by a member of the hotel staff and transported to the hotel. Check-in was quick and the staff was very welcoming and friendly.
The room was larger than expected. The bed was comfortable and the TV had many English channels.
The pool and beach area were excellent. Fantastic sunsets from the hotel beach. They even have bean bags chairs and a large swing on the beachfront.
The breakfast was good and included a cook to order egg station. I also had the cheese pizza at the hotel restaurant which was slightly more expensive than restaurants in the area however was worth the convenience.
Checkout was very efficient and a staff member also took me to meet the ferry back to Sanur.
Overall, I enjoyed my stay at this hotel. The best part was the staff who were very friendly and welcoming.
The only negatives, very minor, were: weak AC in the room, while the rooms were cleaned daily, they could use some deep cleaning and some paint to cover scuff marks on the walls and the lounge chairs around the pool and on the beach could not be adjusted. So you could not lay flat on theses chairs.
I would stay here again and would recommend this hotel to friends and family.