Ideally located to transport routes, service from staff was excellent, just looking a bit tired. However, was perfect for what I needed and would stay here again.
Alex
2 晚商务旅行
4/10
Faye
1 晚行程
2/10
Faye
1 晚行程
10/10
The hotel was clean and tidy the rooms were very nice.The food in the marco Pierre restaurant was really nice the staff were very helpful with lovely food ar a reasonable price.The food at breakfast is good quality and very tasty.If your looking for a hotel in the area this would be a great choice.I would definitely stay there again.
Keley
1 晚结伴旅行
10/10
No complaints from me. The hotel is good value and the breakfast was really nice. Can't comment on the evening menu as we ate elsewhere.
Andrew
1 晚商务旅行
8/10
The hotel was fine - the bed was a bit too hard and also too low for our liking. The Marco’s restaurant was a complete let down - but I’ve done a separate review for that! We booked the hotel with 24 hour room service - this was not available after 8:45pm - we also booked the hotel with daily housekeeping - this did not happen - our bed was unmade and we had to phone reception for fresh towels and extra refreshments - all very disappointing given that we paid extra for the executive room and expected to get what we paid for - the room was as described however the door was very stiff and had to be forcibly pushed to open & forcibly banged to shut - the bathroom & shower were very good - the staff were friendly and helpful. The breakfast was ok but very basic with not a huge choice - because the hotel was quiet I think the hot food was standing for too long as they didn’t think there was a need to keep replenishing it, however it was quite dried up. As they had already set & reserved tables for dinner, the breakfast tables available were a bit too close and twice I had to get up in the middle of my meal to let someone get past our table.
Rhonwen
2 晚行程
8/10
The welcome at reception was good and we were able to book a table at the restaurant. We were told that the room would only be serviced if we asked specifically.
We preceded to our room which had a kingsize comfortable bed, hanging space, ensuite etc. Very nice. The shower had both pressure AND temperature, which not all places have.
We then realised that despite booking a five night stay, they only provided us with four tea bags and two rolls of toilet paper. Over our stay it became a bit of a joke as reception would only allow us one roll at a time so we had to return regularly for supplies. The restaurant was OK, but on one night had a limited menu and the quality wasn't great. It was much better when the full menu was on offer.
So in summary, a nice place to stay and our room was very good, a few tweaks and the whole stay would have been smoother. We would visit again because of the room quality, polite and conscience staff and location.
Sara
5 晚行程
8/10
Hotel was in a good position - easy to find. The receptionist was extremely helpful, and check in and out simple. The room was a good size, with comfortable beds. There is no housekeeping but you could request additional tea/coffee etc if needed. Lots of car parking spaces.
Melissa
2 晚家庭旅行
6/10
Hotel rooms have seen better days. Room clean but long overdue a refurb. Mattress was old and needed replacement - very soft and could feel the springs. Water system needs looking at as air bubbled through sink waste trap when other rooms used bathrooms.
真实旅客
1 晚商务旅行
8/10
Joerg Johannes
1 晚商务旅行
6/10
Ok but no lift, bed very soft so didn’t sleep that well
Staff friendly & welcoming
Helen
1 晚商务旅行
8/10
Very impressed with the friendly caring staff. The room was a little dark with just two bed sides lamps. But overall we were very pleased and we will stay again
Jenny
2 晚行程
4/10
Connor
1 晚行程
6/10
Lovely staff, very friendly. Great breakfast and nice clean cosy room.
Scott
1 晚浪漫旅行
6/10
Was an ok stay room was small
Stephen
1 晚商务旅行
8/10
very good location for bristol and surrounds. good for work stopover.nice restaurant for evening meeting.
Geoffrey
1 晚商务旅行
4/10
I stayed for3 nights
Only pizza for dinner one night
The room was not cleaned during my stay
Nothing good. Next time I will stay somewhere else
Robert
3 晚行程
10/10
Great nights stay with friendly staff. Room was ok and the dog lived her bed and bowl and treats. Everything good so would definitely stay again.
Marion
1 晚浪漫旅行
8/10
Angela
1 晚行程
6/10
Beds uncomfortable you can feel the springs of the mattress