The facade and main areas were good and well appointed, however the moment you step into the hallways, there is damp, wall paper hanging off, and lots of very old ceiling tiles etc with water stains, and looking like they would fall down any minute. This apparently was in the ‘upgraded rooms’ which makes me worry about what the starting point may have been.
Bathroom window was very large and right next to the toilet (all at body height) and only had a net curtain for obscuring - great in the day, less great at night, turn on the bathroom light and the staff area has full visibility (I know because when I turned out the light, a member of staff below was looking directly at me).
The bedroom window had no net curtain, so your choice in the morning is to dress in a poorly lit room (light bulbs were very inadequate for the room size), or open the curtains in a life of Brian style ‘share all’.
The staff were friendly and polite, however at check in the room wasn’t ready (we arrive mid afternoon, because we were booked in for spa treatments), and housekeeping were not ready (which is ok), it was suggested we could use the pool, which we did, but had to pay £2 extra each for towels, as we weren’t able to get any from our rooms, because the rooms were not ready. The bath shower area was so poorly fought through that there was no way of showering without flooding the bathroom all in all a very tired hotel great in the common areas but appalling behind the facade.
