Hilton Garden Inn Jacksonville

3.0 star property
Jacksonville hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
In the heart of Jacksonville's shopping district, Hilton Garden Inn offers a vibrant retreat. Take in city views from the rooftop terrace or unwind at the on-site bar after exploring nearby shops. With free public WiFi, a gym for fitness enthusiasts and helpful staff praised by previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station

For families (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY659
CNY744 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 13 of 13 rooms

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540

What's nearby

  • Coastal Carolina Community College - 4 min drive - 4.0 km
  • Onslow Memorial Hospital - 5 min drive - 5.3 km
  • Jacksonville Mall - 5 min drive - 5.3 km
  • Camp Lejeune Main Gate and Visitor Center - 11 min drive - 12.5 km
  • Marine Corps Air Station New River - 13 min drive - 17.3 km

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional) - 45 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Olive Garden - ‬8 min walk

About this property

Hilton Garden Inn Jacksonville

When you stay at Hilton Garden Inn Jacksonville, you'll be within a 15-minute drive of Camp Lejeune Main Gate and Visitor Center. Guests can take a dip in the indoor pool or grab a bite to eat at Lime & Lemon Asian Fusion, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps) and free wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 11.95 for adults and USD 6.95 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville offer free cancellation for a full refund?

Yes, Hilton Garden Inn Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Jacksonville?

Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.

Are pets allowed at Hilton Garden Inn Jacksonville?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Jacksonville?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hilton Garden Inn Jacksonville and nearby?

Hilton Garden Inn Jacksonville has an indoor pool and a fitness center.

Are there restaurants at or near Hilton Garden Inn Jacksonville?

Yes, there's an onsite restaurant, Lime & Lemon Asian Fusion.

What's the area around Hilton Garden Inn Jacksonville like?

Hilton Garden Inn Jacksonville is in the heart of Jacksonville, a short 11-minute walk from Jacksonville Commons and 4 minutes' walk from Richard Ray Park.

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Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bathroom
Location
Restaurant
Bed
Indoor pools
Water
Family friendly

What guests liked

  • The property's location is close to many great restaurants. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Hallways were warm and muggy feeling
Brian, 1-night trip

10/10 Exceptional

Wonderful outdoor facilities.
Rebecca, 1-night trip

6/10 Good

Perfect for a quick turn around trip!
Mindy, 3-night trip

10/10 Exceptional

Nice place to stay
Shumacher, 1-night trip

10/10 Exceptional

Amazing staff which made it an amazing stay
Jose, 2-night trip

10/10 Exceptional

Great night staff friendly. Great customer service
colleen, 2-night trip

10/10 Exceptional

Huge room, big tv super comfy beds and pillows
Patience, 4-night trip

10/10 Exceptional

Loved the restaurant inside and the friendly staff.
Mary, 2-night trip

10/10 Exceptional

This modern property is very accessibility friendly for older adults interested in visiting the area.
Lena, 3-night trip

10/10 Exceptional

Camp Lejeune Family Visit

Great staff and service
Martin, 2-night trip

10/10 Exceptional

Hotel very clean and room spacious. All staff including in dining area very friendly.
Kimberly, 1-night trip

10/10 Exceptional

Very nice and modern, with clean rooms and a delicious Indian fusion restaurant. What more could you ask for? It’s very close to the bases and is within minutes of all the main gates.
kevin, 2-night trip

4/10 Fair

Beautiful hotel

I recommend this hotel to stay at however, our experience was not that great because we did not have hot water for the whole weekend. we were unable to take a shower. Other than that, I recommend this hotel.
Sandra, 3-night trip

10/10 Exceptional

Great people!
Kendall, 1-night trip

10/10 Exceptional

Front desk staff as well as the bartender was very attentive to the needs of their patrons.
Salvatore, 1-night trip

10/10 Exceptional

.
Derrell, 2-night trip

10/10 Exceptional

We stayed here last year traveling from Ohio and the front desk clerk gave a a hard time about checking in early last year and was very rude but this year when we stayed Anitra ( a different front desk agent ) was amazing Please give her a raise and a huge bonus its because of people like her businesses run the way they do
Latreena, 1-night trip

10/10 Exceptional

Best hotel in Jacksonville

Second time staying in the last 6 weeks. Every single person who works at this hotel is amazing! Friendly, helpful, professional. The hotel is clean and well kept inside and out. Will be going back again.
Kimberly, 4-night trip

6/10 Good

Hotel had odor of Curry from restaurant. Odor was drifting up to the 4th floor hallway where our room was. My wife gets migraine headaches from strong odors. We left a day early
David, 4-night trip

10/10 Exceptional

Awesome
Karen, 1-night trip

10/10 Exceptional

Property was in a great location. I didn't like that at 7p housekeeping was still doing rounds and the 3rd floor had a bad odor.
Latarsa L, 1-night trip

6/10 Good

Had a pet fee that didn’t match the booking. Was more expensive and was basically told tough. The front desk host was very abrupt about it. Any good business would have given the customer the benefit. He did not which turned me off instantly to the check in process. The room was ok but the floor was absolutely TERRIBLE!!!! We had to wear shoes and our socks were black by the time we walked from the shower to the bed. The lighting could have been softer vs institutional. The in house shampoo, conditioner and soaps were very nice.
Rebecca, 1-night trip

6/10 Good

Appeared very nice, but once we got to the floor we were staying on, it smelled very bad. My bed was never changed, the sheets were gross, so I had to call the front desk to have them come change the bedding after a 10 hour drive in and a long day. Instead of housekeeping bringing an entire set of sheets, they left the room 3 times and came back during this process to grab needed items. The pool was out of order. I was not impressed with it. The best thing was the soaps! They smell amazing and work very well. Unfortunately, they stick to the wall so you cannot take them with you lol. The hotel looks nice, it was safe, but my room wasnt clean.
Hope, 1-night trip

2/10 Poor

Might have slept 1 hour

Hotel was advertised including breakfast but it did not. The front desk gave me a coupon to make up for this but the coupon ended up not working the next morning. The breakfast was not edible unless it was free. We were the only customer and it took 45 min for breakfast. Highly not recommend the breakfast. They ended up covering but did not want to which was very odd because it was just a below average continental breakfast. But the main reason for the 1 star review… no hot water 6 pm and 9 pm on a Saturday. The rooms have a large ac/heat window units that cuts on every 30 min during the night so essentially you wake up every 30 min. Room temp does not stay consistent. I would recommend sleeping pills then maybe you could sleep through this. Also hotel is advertised pet friendly but only for service animals. The hotel is close to restaurants and I felt safe in the parking lot at night.
Jessica, 1-night trip

6/10 Good

Front desk staff Brent was not customer service friendly. Others it was a good stay
Chantel, 4-night trip