Hotel was clean smelling, quick and easy check in, room was very spacious, comfortable, and clean. Pleasant stay for the short time we were there.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
Raymond
Raymond,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 14 日
Absolutely filthy room. Booked a "non-smoking" room through hotels.com for $300 but it wasnt honored at check in. I had to deal with a smoking room that was not fully cleaned. Unfortunately, I didnt need to use the restroom until 11pm and upon closing the door to the commode, found a tissue box stuffed with dirty socks and hand towels with what appeared to be blood all over them. Travelers be ware.
Nicole
Nicole,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Rick
Rick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Ricky
Ricky,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
It was ok the elavators were all dirty, can tell they were not cleaned out, same trash was there the whole trip. The lady I had at check in was rude.
Robin
Robin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Dorothy
Dorothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Great
Great Hotel, nice room. Layout of the whole hotel etc was very confusing but once we found where we had to go it's was good.
Patrick
Patrick,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Arthur
Arthur,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 12 日
Short sheeted bed!
Cherokee tower is the newer building. Very quiet and a bit further from the casino. Room was an okay size and it was clean. Our issue was the bedding very over used and gross! Wrinkled and short sheeted! The didn’t clean our room got a sheet and changed it ourselves same issue too small and wrinkled. Still think the Casino could have a better variety of restaurants!!
Patti
Patti,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 10 日
Never Again
For the amount of money we paid and was charged an additional fee when we checked out, the room, service and establishment should have been top notch and it was not. As we were checking out we had 2 people on each side of us complaining about their rooms. None of the staff even smiled at you as you walked by them. It was just not an enjoyable stay.
Tosha
Tosha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Great visit
It was great. Everyone so nice and helpful. Nice quiet rooms and comfortable beds. We were able to sleep soundly. We ate one night at the Wicked Weed, great fish plate and ribs. Breakfast was good to, had everything to offer us.
Joan
Joan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Marc
Marc,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
The best hotel in the WNC area!
This hotel is outstanding! Clean. Amazing service. Friendly & helpful staff. Plenty of restaurants on site as well as room service. ...and the rooms are excellent. Really! Other properties charge ridiculous rates for rooms this large, nice, and comfortable. The beds are some of the comfiest in the industry. I wish I'd have had more time for our stay here. The sovereign Census Designated Place of Cherokee is the home of the Eastern Band of Cherokee Indians and a gateway to the Great Smoky Mountains National Park. If you can tear yourself away from this hotel, you'll experience very a very nice community full of just lovely people and unbeatable scenery and natural beauty.