Great service thanks to Mr Ruvodo, he went above and beyond. He ensured that we had everything we had everything we had missed out on our other trip.
Cynthia
1 晚家庭旅行
8/10
Cynthia
1 晚家庭旅行
10/10
Trinity
2 晚行程
10/10
Dennis
1 晚行程
8/10
真实旅客
5 晚商务旅行
8/10
Stay was fine overall but what we don't get is why the staff ask multiple times if everything is okay (and then do exactly nothing about any of it). Hot water was out one morning and took all day for them to fix with no explanation.
Christopher
4 晚浪漫旅行
10/10
Second visit to this hotel as part of an overnight layover ahead of flying onwards to the next country on the trip. Great hotel but needs a proper renovation.
Christopher
1 晚浪漫旅行
4/10
The property needs a face lift, it has no AC that works. The inroom amenities are way below standard and old.
Moffat
1 晚商务旅行
2/10
The noise of guests is unbearable. Pathetic. Needs to be downgraded to 2 star very barbaric
Nancy
1 晚商务旅行
6/10
真实旅客
1 晚行程
8/10
真实旅客
1 晚行程
10/10
Highly recommended. The service is spectacular. The staff sincerely care and want you to be comfortable. There is a choice of restaurants and all are of high quality. There is a lovely view of Harare Gardens from most rooms I enjoyed my stay and wouldn't hesitate to return.
Nancy
5 晚商务旅行
8/10
Hotel location is good but struggling to maintain standards. Breakfast was Ok considering the bleeding economy. Nothing much to explore in the property and overall a property to pick if its a short stay.
Ritesh
1 晚商务旅行
8/10
It’s clean and the staff were very courteous. The services are good.
真实旅客
1 晚商务旅行
10/10
真实旅客
2 晚行程
8/10
Overall fine need to improve on the bath towels and toiletries selection.
真实旅客
3 晚商务旅行
10/10
Everything was perfect ,room service, the welcome was fine
真实旅客
1 晚家庭旅行
8/10
The property is old, towels were clean but v old and much used. Location is best and staff is very responsive.