Friendly, helpful staff. Comfortable bed, not happy they are single beds though. Telephone in rooms don’t work. Nice atmosphere, decor and outside areas look pretty. Have to pay to use Hammam but advetised as included in the AI deal!!! Otherwise an enjoyable stay.
Paulette Angela
Paulette Angela,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 13 日
Beautiful hotel horrible staff
The hotel itself was beautiful. The main issue was the staff. Check in was at 2 and when we got there at 230, the front desk said to wait until 4 (saying that was checkin but we double checked hotels booking and it was at 2. We missed the full day and could not enjoy any ammeneties. The food was horrible and no simple option such as chicken fingers and frnech fries. We had to go out for every meal. Hotel was all inclusive but you had to pay after 10pm and they would only allow beverages (even a soda can) in the dining hall. They said they had laundry service but it wouldnt be ready in time (15 hours). They reminded us at check in dinner lunch and the morning we must leave by 12 it felt they just wanted us out and we burdened them.
GIANNA
GIANNA,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 8 日
It was worth the money and I would definitely book again
Jacinta Uche
Jacinta Uche,6 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 3 日
Cats were beautiful staff friendly could do with a kettle in the rooms and more storage
Laura Elizerbeth
Laura Elizerbeth,7 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 1 日
Oluchi
Oluchi,5 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 23 日
Moyen
Mohammed
Mohammed,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 19 日
Nice resort. But rooms definitely need so work on. We went there as a couple and booked a normal double bed room and found out there were 2 single beds instead. Which wasn’t nice. Rooms condition wasn’t great but resort it self is giod
Zahir
Zahir,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 11 日
Suman
Suman,5 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 22 日
Apart from the animation staff around the pool, the service was terrible. Housekeeping are rude, canteen has nothing labelled and take no responsibility to allergic reactions. Shocking.
Banna
Banna,9 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 9 月 5 日
Food was absolutely horrid the staff was not itentive the houses were filthy the pool was so disgusting it literally looks nothing like any picture definitely avoid
Altan
Altan,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 10 日
Sympa bonne hotel bon rapport qualite prix
guillaume
guillaume,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 6 日
David
David,4 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 6 月 27 日
Munier
Munier,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 26 日
Hébergement très bien .
Buffets répétitifs mais de bonne qualité
Le bar point faible avec des cocktails qui n en sont pas une attente du fait du manque de personne
Extérieur et piscines très bien
Pas de service navette aéroport (même payante)
Christophe
Christophe,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 4 月 27 日
Je recommande
Séjour très bien, pour les cocktails avec alcool : ils sont très dilués et les jus du matin pas top mais à part ça super, les animations au top, le service au top ils sont très sympa ! Je recommande
真实旅客
5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 6 日
Loved the food and customer service
Yubellis
Yubellis,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 24 日
Françoise
Françoise,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 2 月 10 日
No fitness options, there was gym , pool water was cold. There is very limited transport options , they run a paid shuttle service that too refused to give us lift because they did not have enough passengers to run the service at sometimes.food was okay but limited drinks option for non alcohol drinkers..only option you had was to drink alcohol or these sugary drinks .
Aneela
Aneela,4 晚行程
Expedia真实住客点评
4/10 尚可
2023 年 12 月 31 日
Disappointing
The staff at this hotel are wonderful. It is not. 4 star. Rooms are very basic I feel like I was backpacking again. The room was freezing at night to the point we had to layer up
So many things closed like tennis, volleyball, and extra charges
Natalie
Natalie,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 12 月 20 日
Great Reso
Basma
Basma,4 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 10 月 17 日
Cela fait 4 fois que je viens dans cette hôtel et la j ai était très déçue par la nourriture je ne suis pas difficile mais j ai eu l impression que certains plats était industriel aurait besoin d un rafraîchissement surtout la douche dommage le personnel au top sauf le directeur qui ne sait pas dire bonjour
IRENE MIREK
Expedia真实住客点评
4/10 尚可
2023 年 10 月 14 日
The rooms were dirty, when you ask the cleaner to clean they still don’t do a good job of it