No kettle or bottled water provided in bedroom although tea and coffee were provided for free in the reception area - it was still rather inconvenient. Shower floor cracked and I had to ask for a room change, rather than offered for a swap. I had been asked to ‘be mindful of not making the crack worse’ by the front house staff when pointed the crack out! A good job that I had spotted the crack BEFORE I took my shower, or else I would have been made liable for the pre-existing damage.
Winnie
Winnie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Oyindamola
Oyindamola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Allen
Allen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Sean
Sean,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
The service from all the people working in the hotel was great we can’t fault them especially as we were at a festival was nice to help welcoming people at the desk. The hotel overall was fine but the room had a few issues I was just too tired to report. The shower was leaking from the head and door meaning it went everywhere each time you used it. The ac was the functioning for cooling the room but made a constant clicking noise and loud banging noise every few minutes making it very hard to sleep. This wasn’t a normal noise as the unit was working fine just very noisy. Managed to get some sleep on night three and the bed was comfortable.
Ben
Ben,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 16 日
Disappointing
Clean hotel and staff friendly.
£10 charge for parking wasnt highlighted on website
All rooms had major noise issues with air conditioning (even when off). Moved rooms but sound of running water all night
paul
paul,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 14 日
Bad night's sleep and dirty!
The staff were very friendly on arrival. The room was very small. The air conditioning unit kept on clicking all night, so we didn't get much sleep. Got up during the night and looked at the bedsheets and were dirty and there was also hair that was not ours. At approximately 4-4am my partner went downstairs to complain, however he was told thsy he should have relorted the issues earleir. Nevertheless, when we arrived we were tired, so we ate in the restaurant and didnt go to the room until aboit 11:30pm, therfore we didnt report the issues roght away as we thought it would be too late, and our daughter went to bed straight away and got settled.
Zoe
Zoe,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 21 日
Parking charges!
The hotel charges for car park use - very disappointing and money grabbing.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 21 日
George
George,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Philippe
Philippe,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Tracy
Tracy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
It was clean, quiet and comfortable. The room was small but for a night it was fine.
Jess
Jess,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 15 日
kiran
kiran,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
More clarity
Overall for a one night stay it was more than adequate. The room was very clean as was the bedding, and the amenities fine and functioning ie shower, water, toilet, adequate rolls and shower gel/soap. Negatives ? No tea/coffee making facility. One was required to go dining/bar area (in my case one floor down) to use the machine. My biggest gripe ! The fact I had to pay an overnight parking charge (not a lot, £3 ) which was not very clear when booking. It was the principle of paying what was presented in rather ambiguous wording.