Everything is good but the staff. When I wanted some butter, which was included in breakfast, the staff just said "NO WAY". I could expect much better services in an even cheaper hotel.
Fei
2 晚浪漫旅行
10/10
Minerh
4 晚家庭旅行
6/10
Mark
2 晚行程
8/10
We were there right after the huge Eaton fire,the smell of smoke was everywhere still,the pool and hot tub was shut down,It would be unfair for me to be too judgmental given the circumstances.The breakfast was very good.
James Thorrot
7 晚行程
4/10
Room not clean, A/C broken, Hot Tub not working, Ice-maker broken, shower drips loudly. Hotel not able or willing to fix anything.
真实旅客
4 晚行程
8/10
Tobi
3 晚行程
6/10
Janelle
1 晚行程
8/10
Hotel was used for business trip. Old Pasadena is a very nice area with plentiful restaurants and nice ambience.
Hotel was nice
Gary
4 晚商务旅行
10/10
Amazing place to stay. Rooms were a great size and didn’t feel crowded.
Berenice
1 晚家庭旅行
10/10
This property was nice and clean!
Deven
1 晚家庭旅行
10/10
Marty
2 晚行程
10/10
Kip
3 晚行程
10/10
Cara
4 晚行程
10/10
The property was under renovation otherwise it would’ve been perfect
Khristine
1 晚浪漫旅行
10/10
Perfect
Renee
1 晚行程
10/10
Surprisingly wonderful stay, our first at a Residence Inn. Such clean rooms and public areas, in stock ongoing remodeling. Polite and respectful staff. Breakfast was exceptional.
Mary
5 晚商务旅行
10/10
theja
3 晚行程
10/10
Hoon
1 晚行程
8/10
All was wonderful except the shower did not have hot water but cold ..
This was really not convenient or great !! Was refunded the 35 for parking so that was good . The room was really nice . The area right around hotel seemed a tad sketchy but not exactly unsafe . The parking underground seemed odd but what can u do in city? Didn’t get to see the pool and jacuzzi area but I’m sure it was nice and other amenities
Gianna
1 晚浪漫旅行
6/10
Thermometer didn’t work in the room. Called front desk and they just said ok and they’d check on it. No one ever came to check on it. Air conditioning wouldn’t turn off and nights were chilly. Next day told them again at front desk and they said they’d send someone. Again no one came. Asked for extra blankets. Housekeeping actually did provide those.
真实旅客
3 晚行程
10/10
Fabiola
2 晚家庭旅行
10/10
I really liked this place. It is undergoing renovation so I know it could have been better.