My husband and I had never stayed here before but it was in the right location for our overnight visit to the city. After booking, I called the hotel with some questions and the person i spoke with, Tina, could not have been nicer. She took the time to answer all my questions. Also, I requested a high floor and she said she'd do her best, and she did. We had a great room on the top floor and enjoyed sitting by the window at night and watching all the city lights. Additionally, from the moment we got there, the service was top notch. Josh and Juliette at the front desk were so helpful. They went of their way to make us feel welcome. We enjoyed chatting with them about our favorite city restaurants. We were celebrating our birthdays and when we got to our room, there was a birthday card and gift. How thoughtful. As for the room, the suite was spacious, clean and bright and had everything you need for a short stay. The rooms were comfortable too. The next day, we had more great service from Juliette. She went out of her way to help us once again. We can't say enough good things about the service we received from the friendly staff. We only chose the AKA due to it's proximity to Rittenhouse Square and the fact that our favorite Philly hotel had gotten so expensive, but we had such a lovely experience, we are are already planning our return trip. Thank you AKA for a wonderful weekend!