4/10 尚可
2025 年 12 月 26 日
Reception desk personnel were highly unprofessional in greeting guests. They had personal conversations before tending to us. They kept asking each other questions about what type of room had outside doors instead of helping. Restroom at entrance/reception area was clogged and full of feces. when i informed attendant she just sighed but did not call for maintenance.
overall, they need plenty of training on customer service and friendliness.
Eloisa
Eloisa,2 晚家庭旅行
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