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Hotel Jacarandas

2.5 star property
Family-friendly hotel in Cuernavaca with 2 outdoor pools and spa

Choose dates to view prices

At Hotel Jacarandas, where fun and relaxation blend together, enjoy a rejuvenating experience at Kauri Spa with treatments like facials and body wraps. Unwind in the garden or take advantage of shopping on site while staying connected with free in-room WiFi. The kids will love the free kid's club.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Connecting rooms available
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Outdoor tennis court
  • Children's pool
  • In-room childcare
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Terraza B

Terraza B | Premium bedding, in-room safe, individually furnished, blackout drapes

Terraza B

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Terraza A

Terraza A | Premium bedding, in-room safe, individually furnished, blackout drapes

Terraza A

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Jetted bathtub
Private bathroom
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite Tokiwa

Suite Tokiwa | Premium bedding, in-room safe, individually furnished, blackout drapes

Suite Tokiwa

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Mesón de las Delicias

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 545 reviews
The price is CNY745
CNY892 total
includes taxes & fees
Nov 15 - Nov 16
Mesón de las Delicias
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About the neighborhood

Map
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450

What's nearby

  • Teopanzolco Archaeological Zone - 19 min walk - 1.6 km
  • Galerias Cuernavaca Mall - 6 min drive - 3.4 km
  • Forum Cuernavaca - 6 min drive - 1.9 km
  • Cuernavaca Cathedral - 9 min drive - 2.7 km
  • Tabachines Golf Club - 10 min drive - 4.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬6 min walk
  • ‪Sanborns Cuernavaca Casa de Piedra - ‬6 min walk
  • ‪Hostería Las Quintas Resort & Spa Cuernavaca - ‬6 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Al Punto - ‬3 min walk

About this property

Hotel Jacarandas

Bring the kids when you stay at Hotel Jacarandas, and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include 2 outdoor pools, an outdoor tennis court, and a children's pool.

At a glance

DONE

Hotel size

    • 86 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Basketball
  • Racquetball/squash
  • Volleyball
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Garden
  • 2 outdoor pools
  • Full-service spa
  • Outdoor tennis court

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kauri Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Jacarandas Cuernavaca
Hotel Jacarandas
Jacarandas Cuernavaca
Jacarandas
Hotel Jacarandas Hotel
Hotel Jacarandas Cuernavaca
Hotel Jacarandas Hotel Cuernavaca

Frequently asked questions

Does Hotel Jacarandas offer free cancellation for a full refund?

Yes, Hotel Jacarandas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Jacarandas?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Jacarandas?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Jacarandas?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Jacarandas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Jacarandas and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Jacarandas also has spa services and a garden.

What's the area around Hotel Jacarandas like?

Hotel Jacarandas is located a short 9-minute walk from Chapultepec Ecological Park.

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Reviews

Hotel Jacarandas Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities

Reviews

10/10 Exceptional

Todo estuvo muy agradable, gracias por la atención.

10/10 Exceptional

Muy limpio, excelente servicio.
TANIA, 2-night trip

8/10 Very good

Instalaciones un poco viejas. Deben remodelar o actualizarse

8/10 Very good

Le falta un poco de mantenimiento nada más. Todo lo demás súper bien. La atención buenísima.
ALCYNOE, 1-night trip

10/10 Exceptional

Excellent
M, 4-night trip

4/10 Fair

Era un grandioso lugar con restaurante y ahora para tomar los alimentos hay que salir , no tienen ni un café , rente una suite , y estaba en pésimas condiciones ,,, Y muy cara No vuelvo a regresar
Octavio Bonilla, 1-night trip

10/10 Exceptional

Muy buen hotel para descanso de fin de semana para familias grandes
Jose A, 2-night trip

8/10 Very good

Service, location for what I needed, and overall the property has everything you need
Adriana, 3-night trip

10/10 Exceptional

excellent quiet clean and safe place ideal for my family
Sarahi, 2-night trip

8/10 Very good

SIN DUDA UNO DE MIS LUGARES FAVORITOS. LAMENTO QUE LA PANDEMIA Y HECHOS NATURALES LO HAYAN AFECTADO UN POCO, PERO SIGUE SIENDO GENIAL. LA ATENCIÓN DE LA GENTE QUE AHÍ TRABAJA, ES INMEJORABLE. LO RECOMIENDO AMPLIAMENTE PARA DESCANSAR Y DESCONECTARSE DE TODO.
ALFONSO, 2-night trip

10/10 Exceptional

Que el pasto estaba seco
Sandra, 1-night trip

4/10 Fair

Conocí este hotel hace varios años y estaba muy bonito. ahora está demasiado descuidado y no ha tenido mantenimiento. La poza era un gran atractivo y ya no funciona, muchas áreas verdes están descuidadas y el pasto está seco. Las canchas de tenis totalmente sin mantenimiento con la red cayéndose a pedazos y el piso muy maltratado. Las toallas no olían a limpio. Solo mantienen cuidada una parte del hotel que es el área de alberca y algunos jardines. Ya no tienen restaurante.
1-night trip

10/10 Exceptional

Excelente servicio

Excelente atención y servicio, el hotel muy limpio
Alicia, 2-night trip

8/10 Very good

Muy buen lugar para descansar

El cuarto y el lugar estuvieron muy bien, y muy cerca de las albercas, el aire acondicionado funcionaba bien y el servicio no tengo ninguna queja, lo unico que no me gusto fue que las dos albercas no las limpian, siempre estaban llenas de insectos y hojas
Claudia Guadalupe, 3-night trip

2/10 Poor

ES UN HERMOSO HOTEL,,,LASTIMA QUE ESTE TAN DETEREORADO,Y SI QUIERESDESCANSAR AQUÍ EN UN FIN DE SEMANA OLVIDALO HAY DEMASIADO DEMASIADO RUIDO AL REDEDOR IMPOSIBLE DESCANSAR
Jesus, 1-night trip

10/10 Exceptional

Todo muy bien y el personal muy amable y accesible
Héctor, 1-night trip

10/10 Exceptional

The manager and staff were great. They gave super service. The manager graciously allowed me to stay two hours beyond check-out time.
Robert, 2-night trip

4/10 Fair

Falta de mantenimiento a las instalaciones
George, 1-night trip

8/10 Very good

Casi totalmente satisfecho

Muy bien en general, un par de toallas olían a humedad, aparte de eso todo bien
JORGE, 1-night trip

10/10 Exceptional

Super

Me encanta que puedes realizar varias actividades
3-night trip

2/10 Poor

The security was very rut and I very disappointed because was no friendly I was not coffee not breakfast not nothing for customer service I see very poor services .I will not recommend
2-night trip

10/10 Exceptional

Muy bonito

El hotel es muy bonito, definitivamente me volvería alojar ahí
3-night trip

8/10 Very good

En general, bien

El hotel está limpio y es agradable pero nunca salió agua caliente en la regadera.
JACOBO, 2-night trip

10/10 Exceptional

Me pareció excelente para l temporada pandemia, poco personal pero muy atentos.
1-night trip

8/10 Very good

Lindos jardines pero muchos huéspedes.

Es un hotel bonito pero tiene muchas zonas como abandonadas, no cuenta con ningún servicio como restaurante o tiendita, y al no tener refrigerador tiene uno que llevar su hielera porque sólo hay una botella de agua en la habitación. Tienen pocos empleados y por ello no se dan abasto. La alberca al ser pequeña no es muy cómoda por la cantidad de gente que se hospeda. No lo recomendaría para ir en fin de semana, mucha gente. Desocupan una habitación, la limpian y enseguida entran huéspedes. Para tiempos de covid no lo sugiero.
Tania T, 2-night trip