The room control system (iPad) didn't work well on the second day . So we called the front desk for help twice. However, the problem was not. Staff training and facilities need to be improved
Siu Yung Ivy
Siu Yung Ivy,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 1 日
CHENGYUAN
CHENGYUAN,4 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 12 月 24 日
Wai Tak
Wai Tak,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 12 日
Hiu man
Hiu man,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 3 日
Hoi
Hoi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 9 日
Hsiao Hui
Hsiao Hui,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2023 年 8 月 5 日
Ka Yee
Ka Yee,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 5 月 29 日
Helpful staff. Willing to provide early check in even we didn’t request. Comfy as always.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
This is the only hotel where I can guarantee myself a fantastic nights sleep! 100% recommend!
Tracey
Tracey,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
J’adore Londres ! L’hôtel est le personnel magnifiques ! Je vais revenir ! Merci !
ELENA
ELENA,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Definitely my no.1 hotel in London!
Sungkeong
Sungkeong,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Great location
Lovely hotel and views
Great value for money
Would definitely stay again
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Excellent location, area has so many things to offer. Great restaurants nearby. Tower of London across the street. Easy to use underground, station is only steps from the door. We'd come back in a heartbeat. Great staff and cafe for easy snack.
Kendall
Kendall,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Yonuk
Yonuk,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
This is clearly meant to be a young person's hotel. Yes it's all very hip. I was disappointed as I booked my elderly mother in there while visiting, thinking she'd find it fun and enjoy the location.
It's a shame they don't have kettles in the rooms, and no nice toiletries as a treat for guests. Of course that's fine, and the whole setup is self-service to save on costs. Unfortunately, if you're older you get ignored.
Mum had to go to the lobby and asked to have a cup of tea. They charged her £4 and she went and sat down to wait for it. After 20 minutes nothing had happened so she returned to the counter where they laughed and said she needed to help herself from an urn. Seriously CitizenM?
I use this hotel loads, and some of the staff are great. They remember you and go the extra mile. But I wanted Mum to have a good time and she was largely ignored and somewhat baffled by the technology. It left a disappointing taste in the mouth.
KR
KR,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Jose
Jose,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Great hotel. Nice vibe, good room. Always the best showers, shower did flood a little but maybe my own fault as I was in there so long
Warren
Warren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Alexandra
Alexandra,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
The location,l was perfect. The room was small, the bed was stacked against the wall