The room control system (iPad) didn't work well on the second day . So we called the front desk for help twice. However, the problem was not. Staff training and facilities need to be improved
Siu Yung Ivy
Siu Yung Ivy,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 1 日
CHENGYUAN
CHENGYUAN,4 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 12 月 24 日
Wai Tak
Wai Tak,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 12 日
Hiu man
Hiu man,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 3 日
Hoi
Hoi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 9 日
Hsiao Hui
Hsiao Hui,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2023 年 8 月 5 日
Ka Yee
Ka Yee,2 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 5 月 29 日
Helpful staff. Willing to provide early check in even we didn’t request. Comfy as always.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
JOSE LUIS
JOSE LUIS,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Unpaid Refund
There was no power to the room. So the TV and the plugs in the room did not work. The person at the front desk who's name is Joseph agreed to refund 25% of the cost. He also said he would email me to confirm this. I did not receive the refund or the email. I stayed in a Citizen M hotel in Paris in May. I had hoped for a similar experience in London. But it was sadly lacking
Bernard
Bernard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Kwansu
Kwansu,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Farhan
Farhan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Oliver
Oliver,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Room is insanely small
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Good, but need to fixs lifts
The lift situation need to be fixed. This is the second time I am there and only half of the lifts are working so crated massive waiting times
Niels
Niels,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Rebecca
Rebecca,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Suphi Tugay
Suphi Tugay,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Chris
Chris,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Good budget option
Interesting concept hotel. Modular rooms fit two people but just barely. My wife and I laughed a lot crawling over each other back and forth in bed. The overall cleanliness was very high. It is a good location near Tower of London/Tower Bridge. Right beside a tube stop (Tower Hill). The touchless check in and cashless premises were a surprise by not a problem. Good hotel breakfast for $20. It is definitely on a 2 person (well really 1.5 person) room.
Bill
Bill,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Henry
Henry,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Great experience in cool hotel.
The hotel was very sleek and modern. We enjoyed the iPad used to control the room. The view was amazing. Service was very good. Would definitely stay here again. The bar in the top floor provided excellent views. Location was also excellent being close to Tower Bridge and Tower of London, and also at a tube station.