Skip to main content

Best Western Plus Santa Marta Hotel

3.5 star property
Santa Marta hotel with outdoor pool and restaurant

Choose dates to view prices

Located in the Historic Center, Best Western Plus Santa Marta Hotel offers a vibrant stay with an outdoor pool and rooftop terrace. Treat yourself to spa services or savor international cuisine at Blue Ribbon restaurant, while staying connected with in-room WiFi. Guests rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY672
CNY672 total
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
AC Hotel by Marriott Santa Marta
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 536 reviews
The price is CNY640
CNY640 total
Apr 6 - Apr 7
AC Hotel by Marriott Santa Marta
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Parque de los Novios - 5 min walk - 0.4 km
  • Santa Marta Bay - 5 min walk - 0.4 km
  • Marina Santa Marta - 6 min walk - 0.6 km
  • Santa Marta Beach - 6 min walk - 0.6 km
  • Santa Marta Cathedral - 8 min walk - 0.7 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tarjeta Roja - ‬4 min walk
  • ‪Punto Heineken - ‬4 min walk
  • ‪La Sartén Dorada Restaurante y Parrilla - ‬5 min walk
  • ‪Go Green - ‬3 min walk
  • ‪La Gran Muralla - ‬4 min walk

About this property

Best Western Plus Santa Marta Hotel

Best Western Plus Santa Marta Hotel features a rooftop terrace and puts you within a 15-minute drive of Rodadero Beach. Guests can indulge in mani/pedis and enjoy international cuisine at Blue Ribbon, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • Conference space (409 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 60000.0 per stay
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Is there a pool at Best Western Plus Santa Marta Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Santa Marta Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Santa Marta Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Best Western Plus Santa Marta Hotel?

Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one-way.

What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-out is available.

What is there to do at Best Western Plus Santa Marta Hotel and nearby?

Best Western Plus Santa Marta Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near Best Western Plus Santa Marta Hotel?

Yes, Blue Ribbon offers international cuisine.

What's the area around Best Western Plus Santa Marta Hotel like?

Best Western Plus Santa Marta Hotel is located on the boardwalk/promenade in Los Cocos, a short 5-minute walk from Parque de los Novios and 6 minutes' walk from Santa Marta Bay.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Plus Santa Marta Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was a highlight, offering a great view and a lovely area to relax. (13 reviews)
  • Breakfast was consistently described as good, excellent, and abundant with many options. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Rooftop pool
Restaurant
View
Food
Water
Air conditioning

Reviews

8/10 Very good

Wonderful staff, especially Paula, Maria and the girl with the curly hair (sorry didn’t get your name) at the front desk. Hotel isn’t located in the best area, but ok walking during the daylight. Could definately use more variety at breakfast and more pool loungers. Cleaning staff do a great job, keep everything spotless.
Dallas, 17-night trip

10/10 Exceptional

Nice views
Enrique, 3-night trip

10/10 Exceptional

Great location. Updated rooms
Luke, 1-night trip

10/10 Exceptional

Delicious. I like it was american style but I would kindly recommend a variety of local fresh fried treats. Like mini empanadas, arepas.
Gerry, 2-night trip

10/10 Exceptional

Great hotel
Sergio, 4-night trip

10/10 Exceptional

excelent
Marianela, 1-night trip

10/10 Exceptional

X
Carlos alberto, 1-night trip

10/10 Exceptional

Excellent
Gustavo Adolfo, 2-night trip

10/10 Exceptional

Very nice hotel close to the main area😊 Nice staff, quiet in room at night. I came early, but got a towel so I could use the swimming pool on top flioor while waiting😄
Bjørn Kåre, 1-night trip

10/10 Exceptional

Great stay all around, good staff.
Raul, 3-night trip

10/10 Exceptional

Walk distance to downtown
Claudia, 2-night trip

10/10 Exceptional

Great option to stay in Santa Marta
Luis, 2-night trip

10/10 Exceptional

Excellent service, good food, immaculately, clean, and well located
Daniel Edward, 1-night trip

8/10 Very good

Good location, clean, good staff,breakfast and service.
CHARLES, 5-night trip

10/10 Exceptional

Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Wilton, 13-night trip

10/10 Exceptional

It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Daniel, 3-night trip

8/10 Very good

Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Kevin, 1-night trip

10/10 Exceptional

Very confortable stay
jorge, 5-night trip

10/10 Exceptional

Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
javier, 2-night trip

10/10 Exceptional

This place is great, has eveything you need. The breakfast is very good. Near the historic city where there are plenty os restaurants. The staff were very kind.
Ofer, 1-night trip

10/10 Exceptional

Perfect hotel and nice staff.
Jairzinho, 3-night trip

10/10 Exceptional

Perfect Location/Excellent Service

Excellent choice. Worth every penny. Staff was amazing: professional, helpful, and always with a smile. Breakfast buffet was delicious with many choices. Room was clean. Bed just as comfortable as home. Rooftop bar and pool were both lovely. Easy walk to marina and Parque de los Novios. Wii definitely choose to stay here again.
Lamont, 2-night trip

10/10 Exceptional

Great property served by awesome staff, very nice stay
David, 1-night trip

10/10 Exceptional

Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Kevin, 1-night trip

6/10 Good

Pretty basic room Average breakfast nothing stands out just the bare basics
Dennis, 3-night trip