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Loa Tolú by Bernalo Hotels

3.5 star property
Beach hotel in Tolú with free water park and restaurant

Choose dates to view prices

LOA Hotel, where comfort meets excitement. Begin your day with a full breakfast and enjoy access to the water park, then relax by one of two outdoor pools or take in the views from the terrace. With multilingual staff and luggage storage available, guests have praised this hotel's convenient stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Meeting room
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Garden
  • Terrace
  • Flat-panel TV
  • Free self parking
  • 2 outdoor pools
  • Free water park access
The current price is CNY1,134
CNY1,134 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Bathroom | Towels

Family Room

  • Beach view
  • Sleeps 3
  • 1 Double Bed, 2 Twin Beds and 1 Large Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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The price is CNY731
CNY731 total
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About the neighborhood

Map
KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Tolú, Sucre, 076010

What's nearby

  • Tolu Marina - 8 min drive - 3.8 km
  • Parque Principal Santiago De Tolu - 10 min drive - 4.5 km
  • Tolcemento Park - 12 min drive - 5.2 km
  • Puerto Viejo Beach - 22 min drive - 6.2 km
  • El Frances Beach - 38 min drive - 10.9 km

Getting around

  • Tolu (TLU-Golfo de Morrosquillo) - 10 min drive
  • Rafael Nunez Intl. Airport (CTG) - 65.8 miles/105.9 km

Restaurants

  • ‪Hotel la Mansión - Tolú - ‬6 min drive
  • ‪Tropical Cocktail - ‬11 min drive
  • ‪Cevichería Roberto - ‬6 min drive
  • ‪Jugos Del Parque - ‬6 min drive
  • ‪Pizza Diporto - ‬6 min drive

About this property

Loa Tolú by Bernalo Hotels

  • Loa Tolú by Bernalo Hotels is a great choice for your beach stay in Tolú. The 2 outdoor pools and free water park provide recreation options for everyone. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this Art Deco hotel include a terrace and a garden.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Free water park access

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Free water park
  • Art Deco architecture

Room amenities

Be entertained

  • Flat-screen television

Freshen up

  • Towels

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 50000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9 PM

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Also known as

LOA Hotel Tolu

LOA Tolu

LOA Hotel

Loa Tolu By Bernalo Hotels

Loa Tolú by Bernalo Hotels Tolú

Loa Tolú by Bernalo Hotels Hotel

Loa Tolú by Bernalo Hotels Hotel Tolú

Frequently asked questions

Is there a pool at Loa Tolú by Bernalo Hotels?

Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9 PM.

Are pets allowed at Loa Tolú by Bernalo Hotels?

Yes, pets are welcome. There's a charge of COP 50000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Loa Tolú by Bernalo Hotels?

Yes, there's free self parking.

What are the check-in and check-out times at Loa Tolú by Bernalo Hotels?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is 12:30 PM. Contactless check-in and check-out are available.

What is there to do at Loa Tolú by Bernalo Hotels and nearby?

Loa Tolú by Bernalo Hotels has 2 outdoor pools and a picnic area, as well as a garden.

Are there restaurants at or near Loa Tolú by Bernalo Hotels?

Yes, there's an onsite restaurant.

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Reviews

Loa Tolú by Bernalo Hotels Reviews

7.4

Good

7.4

Cleanliness

7.4

Location

7.4

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Everyone was nice, friendly, and courteous.
Rodolfo, 4-night trip
Verified

8/10 Very good

Good, to walk. The food at the Restaurant was great.
Adrian, 4-night trip
Verified

6/10 Good

I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍
Pedro, 3-night trip
Verified

6/10 Good

What I didn’t like was the front desk tried to add a hidden charge for my pet. They call themselves “pet friendly” but they are not.
Raymond, 9-night trip
Verified

4/10 Fair

not hot water not toilet seat not head shower hole in ceiling shower
JOSE, 3-night trip
Verified

2/10 Poor

Decepción total por $860.000 la noche

Me hospedé en este hotel pagando $860.000 por noche, esperando una experiencia cómoda, limpia y segura. Lamentablemente, fue todo lo contrario. Las escaleras para subir al tercer piso son peligrosas, con un escalón totalmente partido y una baranda inestable. El ascensor no tiene señalización de estar fuera de servicio, y estuve a punto de quedarme atrapada dentro. La habitación tenía un grillo muerto en el sanitario, la ducha no tiene regadera (solo un tubo mal terminado) y la luz del baño no funcionaba. Aunque el jabón era nuevo, no había dónde colocarlo, no hay estantes ni repisas, y las puertas del baño están desajustadas. La grifería lucía sucia y deteriorada. Me sentí estafada por el costo pagado y decepcionada por el descuido general. Este tipo de experiencias perjudican no solo al turista nacional, sino también la imagen de Colombia frente a visitantes internacionales. No lo recomiendo
Nora, 1-night trip
Verified

8/10 Very good

The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions.
Didier, 4-night trip
Verified

2/10 Poor

Que mala experiencia, mal estado hotel

El hotel está muy descuidado, huecos en los techos de los baños por donde entran muchos mosquitos, pedimos cambio de habitación y nos dieron una en peor estado, sin tapas en los sanitarios. En general las habitaciones tienen mal estado, además de ser extremadamente pequeñas, con closets ni espacio para abrir la maleta y sin caja fuerte. El personal de la recepción tiene muy mala actitud. La alimentación es muy básica, con pocas opciones y limitan mucho la cantidad de alimentos en el buffet, que en realidad no es un buffet libre, te sirven en porciones muy medidas.
Santiago, 3-night trip
Verified

10/10 Exceptional

Muy lindas instalaciones, atención y precios
Jesus David, 2-night trip
Verified

2/10 Poor

Cancelan servicio sin aviso

Pesimamente, no me recibieron porque no me dieron la reseva que habia hecho
Jimmy, 2-night trip
Verified

10/10 Exceptional

Espectacular

La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
Robinson, 2-night trip
Verified

10/10 Exceptional

Agradable desconexión

En el hotel se pierde la conexión con todos los operadores, el wifi se limita a la habitación y al restaurante, en la piscina, en la playa y el parque no hay wifi. Excelente atención, Gracias
Jorge, 2-night trip
Verified

10/10 Exceptional

El hotel está en muy buen estado, las habitaciones son grandes y cómodas
Luis, 2-night trip
Verified

8/10 Very good

Planta física excelente , alimentación no tanto.

En general muy bueno el hotel en sus instalaciones . Debe mejorar el servicio . La comida muy poco variada en sus buffets deben mejorar su calidad pues el precio no esta acorde a su calidad . En la comida deben mejorar mucho .
Marco, 1-night trip
Verified

4/10 Fair

Extremely disappointed. Hotel Loa , was lacking essential must have. - No save Box - No hot water - no bathroom vent fan, sewer Smell - no shower head - no night table/ no night light, no closet, - poor Wi-Fi - Located in a rough perilous neighborhood
Norberto, 4-night trip
Verified

4/10 Fair

the hotel rooms do not have a bedside table and a lamp near the bed, no closet, no safe box, no hot water, showers without a showerhead, poor wi-fi impossible to work from the hotel. the toilets have an unpleasant smell of plumbing and no odor extractor. It is difficult to get there because they do not have access to the main road and the unpleasant neighborhood, you can only go out by car. We were forced to leave a day earlier than planned. We were three couples in three double rooms from February 20 to 24.
adriana, 5-night trip
Verified

10/10 Exceptional

Todo excelente
3-night trip
Verified

6/10 Good

Too much loud music !

Our stay was challenging. There is no internet connectivity, the hotel is also very noisy there’s music everywhere not relaxing at all more of a party hotel. The sheets in the rooms were full of stains with no hot water. The beach was full of multiple speakers at full blast as well as in the hotel.
Adrean, 2-night trip
Verified

10/10 Exceptional

Nice hotel.
Astrid, 2-night trip
Verified

4/10 Fair

Overpriced

This hotel is still under construction. It is not that well designed. They have used reasonable quality building materials and fixtures and fittings but the quality of workmanship is poor. The food is mediocre at best. Service isn't great. My room lacked a shower and just had a tube sticking out of ceiling. For the premium charged over nearby hotels this hotel is not worth it.
Edward, 1-night trip
Verified

4/10 Fair

The “jacuzzi” in the balcony was just with cold water and it was super super dirty, there were chunks of black stuff coming out of the pipes, food wasn’t good and when I talk to the manager to get my money back he refused to help me out the next day, even though there was nobody who could help me out the same night I got there.
1-night trip
Verified

10/10 Exceptional

Really nice ocean view and pool. Great staff. nice ocean view.
Jason, 2-night trip
Verified

8/10 Very good

The pool is beautifull and right in front is one of the nicest beaches of our Columbian visit. Beach is private, nice sand with no rocks. A special thanks to great english speaking staff member, Junior Gonzilez who helped with excursions, travel arrangments and general help. I wish there were more like him in Columbia!
Joe, 3-night trip
Verified

8/10 Very good

Muy bonitas instalaciones. Frente a la playa. El personal muy amable.
1-night trip
Verified

2/10 Poor

The worst hotel ever

THE WORST HOTEL EVER , starting from the receptionist named liliana with her huge attitude and bad service, the hotel shows fake propaganda and it’s expensive for considering for the lack of amenities , not even soap in the bathroom sink , not even phone to comunícate to receptionist, not WiFi , so all the payments has to be in cash what is so bad and most when you are foreign not resident in Colombia , the food was bad all my family got sick with the lunch served which was so limited they don’t provide options for food only what they have so there’s no choices . My husband , my sister , niece got intoxicated with a soup served in there . So disgusting this place . Service was poor , and definetely WONT EVER RECOMMEND THIS PLACE .
Angela, 1-night trip