Staff was very friendly
Beautiful grounds!!!
Room was so/so
A/C did work very well
Fridge was crazy loud
Hot tub had zero Jett pressure/bath water warmthe
Breakfast buffet food was cold
Shower screams at you well showering
Shawna
1 晚家庭旅行
8/10
真实旅客
1 晚商务旅行
8/10
Kim
7 晚家庭旅行
4/10
Very outdated. Carpet was stained and very old. Looked dirty. Beds were comfortable. Bathroom door had a hole in it and there was black mold on the walls, ceiling and wood trim by the tub and on the floor. Outside patio was nice and fireplace was nice. Fridge was bigger than usual hotel fridges. Hot tub in pool area was broken. Restaurant had great service but was overpriced.
Jennifer
2 晚行程
10/10
When we got there the tv wasnt working. They came themselves to try and couldnt fix it so they gave us a different room with an upgrade with the same price. Very friendly and helpful
Jeanne
2 晚行程
2/10
Service was absolutely terrible. None of the customer service agents knew how to do there job. I was overcharged for my room. The booking manager doesn’t know his job as he was also terrible to deal with. I will never book there again.
Russell
2 晚家庭旅行
10/10
Binghao
2 晚家庭旅行
10/10
Rachel
1 晚行程
6/10
Stephanie
2 晚行程
8/10
Karen
2 晚行程
8/10
Kids running around till after midnight. Pub food was excellent. Breakfast was expensive for just having a buffet that usually comes with our rooms. Room were clean staff friendly
Karen
2 晚家庭旅行
10/10
Pub had great ambiance, food was amazing and service was great! Deanna took great care of me!
Stephanie
1 晚行程
6/10
Long walk to the beach , beach has nothing.
No toilets on the beach
My senior parents has to go back walking for 20 mins to the room to use the washrooms
Very inconvenient
Maggy
1 晚家庭旅行
6/10
Richard
4 晚行程
10/10
Jess
1 晚行程
10/10
Property was well maintained
Kevin
2 晚浪漫旅行
4/10
For the price, not worth it, and we stayed off Season so the price was much lower. Couldn't imagine paying full price for this, glad it was on sale. The entire building needs to be renovated. It felt as if we were in a cabin, we stayed in the unit next to the pool... pool closes at 9 pm which is far too early. That was also a downside of having a room next to the pool, chlorine smell. Booking the room was confusing as they have many buildings on site and had no clue where our room would be.
Carpet throughout... musty smelling, all original
At least the bed was comfortable
Linda
1 晚浪漫旅行
6/10
My check in process was one of the worst hotel check in experiences mainly due to the only customer ahead of me who delayed the check-in to over 40mins due to their problems, I wish management called in another staff to help her and move others checking in or tell us to come back as we missed our birthday dinner reservation, it wasn't a late check in either, only 1.5hrs after check in time.
The rounded/bent shower rod was also installed backwards in our bathroom and the shower curtain sticks to you while you shower which was an awkward situation haha
Garrett
1 晚行程
10/10
They allowed us to use a card after checkout to use the pool, gym, and beach access. This meant that we had a washroom and place to change after going to the beach, which was fabulous! I am definitely going back to enjoy this serene, beautiful setting. I'll go when the dining room and the adjoining pub are open (as their hours are reduced in September).
Debora
1 晚家庭旅行
10/10
Nicholas
1 晚行程
10/10
Great place to stay close to grand bend beach, just 5 mins walk and has also a private beach, love it, next time, if we plan to go to the Grand bend, will definitely stay at oakwood resort.