The hotel was clean and the desk person was friendly, however, there were no bath towels in the room upon check in. We could have requested some but we were on a time crunch and figured we’d get them later. The hot water in the bathroom sink didn’t even get warm let alone hot. We left around 4:30am. No one was at the desk to assist me with checking out. I left a post it note with my room number and key card. We won’t be staying there again.
Yalonda
Yalonda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 4 日
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Servicio
Servicio,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Shenerika
Shenerika,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
The staff and hotel were great. The only issue was, we needed fresh towels and asked several times and were told some would be brought to us. None were brought and when i went to front desk i was told theu had none in office and it was too late for housekeeping. Unacceptable
Jose
Jose,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
rachel
rachel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
farrah
farrah,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 12 日
Adrian
Adrian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Stephen
Stephen,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Bertha
Bertha,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
The service was outstanding!
Alexander
Alexander,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Great experience, delicious breakfast
Kassandra
Kassandra,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
The room was very nice but some kind of way the property changed my reservation and I had to find another room so disappointing. The room we were in the tv didn’t work it was very uncomfortable for 4 kids would not be booking through HOTELS again
LaTiffanel
LaTiffanel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Cody
Cody,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Clean facility including the rooms. Food breakfast. Convocation to restaurants and sites to visit. Very friendly staff.
Jack
Jack,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
Dirty
We did not have a good experience.
Our floors were dirty. Shower curtain was stained. Blood stains at the bottomZ There was a dirty towel from a previous stay. The bathroom floor was dirty with hair. The living room AC did not cool. The room did not smell good. The hotel in all did not smell good.
Courtney
Courtney,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Jimena
Jimena,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 5 日
Customer Service Disappointment
Planned on staying from 05.03.25 to 05.05.25 - couldn’t make the trip out due to one of my pets having to go to the urgent care due to an unplanned illness. Asked about a refund and per Hotels.com email they stated the contacted the hotel and they are not willing to issue a refund. Disappointed at the actions taken. Will definitely abstain and this will be the last choice taken for hotel stays on other upcoming trips from here on out.