The room was very nice but some kind of way the property changed my reservation and I had to find another room so disappointing. The room we were in the tv didn’t work it was very uncomfortable for 4 kids would not be booking through HOTELS again
LaTiffanel
2 晚家庭旅行
10/10
Cody
3 晚家庭旅行
10/10
Clean facility including the rooms. Food breakfast. Convocation to restaurants and sites to visit. Very friendly staff.
Jack
2 晚行程
2/10
We did not have a good experience.
Our floors were dirty. Shower curtain was stained. Blood stains at the bottomZ There was a dirty towel from a previous stay. The bathroom floor was dirty with hair. The living room AC did not cool. The room did not smell good. The hotel in all did not smell good.
Courtney
1 晚家庭旅行
10/10
Jimena
1 晚家庭旅行
2/10
Planned on staying from 05.03.25 to 05.05.25 - couldn’t make the trip out due to one of my pets having to go to the urgent care due to an unplanned illness. Asked about a refund and per Hotels.com email they stated the contacted the hotel and they are not willing to issue a refund. Disappointed at the actions taken. Will definitely abstain and this will be the last choice taken for hotel stays on other upcoming trips from here on out.
Viliana
2 晚行程
10/10
nicholas
1 晚行程
10/10
Brian
1 晚行程
2/10
Kyle
1 晚家庭旅行
8/10
hugo
4 晚家庭旅行
8/10
Kelly
4 晚行程
10/10
Chris
2 晚行程
10/10
Great wheelchair accessible room!
Mike
3 晚家庭旅行
8/10
Kyle
1 晚家庭旅行
2/10
JONIE
1 晚家庭旅行
8/10
The check-in and check-out process was smooth and efficient. The room was spacious and accommodating; I requested additional towels and toilet paper, which were provided in a timely manner. However, our room did not receive housekeeping services during our 2-night stay, and although I did not expect bed-making services, I would have appreciated it if all trash bins had been emptied. Despite this, the stay was generally pleasant.
Celeste
2 晚家庭旅行
10/10
Limpieza de cuarto cada 2 días, se llevaron las toallas y no sustituyeron, recogieron basura ok, no tendieron camas.
El resto de todo muy bien, muchas felicidades!
JUAN F
3 晚家庭旅行
10/10
I love the roomy suite with a full kitchen. It was a comfortable stay. The couch in our room was pretty dirty and the cabinet doors were a little grimy. Also the bed sheets were too small for the bed and kept slipping off. Overall we felt the room was comfortable but it could use a good deep cleaning.