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Entire apartment

Norus Providencia

3.5 star property
City-center apartment within walking distance of La Chascona

Choose dates to view prices

Near the vibrant Santa Lucia Hill, Norus Providencia offers modern comforts and amenities. Take advantage of a convenient roundtrip airport shuttle, express check-out and in-room WiFi. The 24-hour front desk is always available to assist you with tour tickets or luggage storage.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • 15 apartments
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Communal living room
  • Water dispenser
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Kitchen
  • Living room
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Down comforters, in-room safe, blackout drapes, iron/ironing board

Executive Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV, Netflix

Family Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Executive Apartment, 2 Bedrooms

Down comforters, in-room safe, blackout drapes, iron/ironing board

Executive Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

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About the neighborhood

Map
Capellan Abarzua 240, Providencia, Santiago, Región Metropolitana, 7520441

What's nearby

  • Chilean National Zoo - 1 min walk - 0.2 km
  • Santiago Metropolitan Park - 1 min walk - 0.2 km
  • La Chascona - 5 min walk - 0.4 km
  • Patio Bellavista - 6 min walk - 0.5 km
  • Clinica Santa Maria - 7 min walk - 0.7 km

Getting around

  • Santiago Intl. Airport (SCL) - 17 min drive
  • Hospitales Station - 6 min drive
  • Parque Almagro Station - 6 min drive
  • Matta Station - 7 min drive
  • Salvador Station - 11 min walk
  • Baquedano Station - 14 min walk
  • Manuel Montt Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café del Puente - ‬5 min walk
  • ‪Les Trois Café - ‬5 min walk
  • ‪Mezcla - ‬5 min walk
  • ‪Maddox Restaurante - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Norus Providencia

When you stay at Norus Providencia, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Apartments feature conveniences like kitchens, along with furnished balconies and LCD TVs. Public transportation is just a short walk: Salvador Station is 11 minutes and Baquedano Station is 14 minutes.

At a glance

DONE

Property size

    • 15 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets stay free (dogs and cats only, 1 total, up to 33 lbs per pet)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Secured covered onsite extended parking (USD 12 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Internet

  • Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Secured covered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Water dispenser
  • Cookware/dishes/utensils
  • Free tea bags/instant coffee

Bedrooms

  • Down comforter
  • Bed sheets provided
  • Extra futon mattress (surcharge)

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Soap
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 32-inch LCD TV with cable service
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry facilities
  • Near coin laundry

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • Pets stay free
  • 1 total (up to 33 lbs per pet)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: USD 300 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Communal living room

Location highlights

  • Near the boardwalk/promenade
  • Near the airport
  • Near a metro station
  • In the city center
  • In the historical district

Things to do

  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 15 rooms
  • 5 floors
  • 1 building
  • Built in 2010
  • Traditional architecture

Fees & policies

Refundable deposits

  • A damage deposit of USD 150 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Futon beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay

Parking

  • Covered extended parking costs USD 12 per day
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.

Also known as

Norus Apartments Bellavista Apartment
Norus Apartments Apartment
Norus Apartments
Norus Apartments Providencia Apartment Santiago
Norus Apartments Providencia Apartment
Norus Apartments Providencia Santiago
Norus Apartments Bellavista
Norus Providencia Santiago
Norus Providencia Aparthotel
Norus Apartments Providencia
Norus Providencia Aparthotel Santiago

Frequently asked questions

Does Norus Providencia offer free cancellation for a full refund?

Yes, Norus Providencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Norus Providencia?

Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 33 lbs per pet. A deposit of USD 300 per stay is required. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Norus Providencia?

Yes. Extended parking costs USD 12 per day. Onsite parking options include a carport.

Is airport shuttle service offered by Norus Providencia?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Norus Providencia?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Norus Providencia and nearby?

Recommended spots to visit include La Chascona (6-min walk) and Parque Metropolitano (10-min walk), along with Santa Lucia Hill (1.1 mi) and Plaza de la Constitucion (1.8 mi).

Does Norus Providencia have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a toaster, and a griddle.

Does Norus Providencia have any outdoor private spaces?

Yes, each apartment features a furnished balcony.

What's the area around Norus Providencia like?

Norus Providencia is in Bellavista, a short 7-minute walk from Patio Bellavista and 15 minutes' walk from Santiago Metropolitan Park.

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Reviews

Norus Providencia Reviews

8.2

Very Good

8.0

Cleanliness

8.8

Location

7.6

Staff & service

8.2

Property conditions & facilities

Reviews

10/10 Exceptional

Lovely place, very friendly and helpful employees.
Linda, 4-night trip

10/10 Exceptional

Close to good restaurant bella vista.
Jonathan, 1-night trip

8/10 Very good

Nice place
JAIME, 5-night trip

2/10 Poor

Unfortunately, my stay ended poorly due to how a deposit deduction was handled. I have been traveling for over four years with my dog and stayed in over 145 accommodations; I have never received a complaint or deposit deduction. This history is verifiable through Hotels.com. During my stay, there was a one-time accident involving my pet while I was unwell. I informed the property immediately, apologized in writing, and took preventive measures. I was told there could be an additional laundry cost, but no amount was communicated in advance. I was shown photos of two towels on Thursday before check-out. On check-out day, I waited 20 minutes at reception before the deposit deduction was discussed. No itemized breakdown or explanation for the calculation was provided. A significant portion of my deposit was deducted, including additional linens beyond the originally mentioned towels. Even if replacement or special cleaning had been necessary, the amount is not consistent with standard laundering or replacement costs. Future guests should request written confirmation of extra charges and documentation before check-out, especially when traveling with pets.
Toiletseat only 30 cm above floor.
Worn fabrics all over the apartment.
Linda, 7-night trip

10/10 Exceptional

Great neighborhood location. Walkable to things to do, dinner, drinks and public transportation.
Micheal, 3-night trip

10/10 Exceptional

I will advise to stau on this property. Very good service and good value for the money
Klaus, 1-night trip

10/10 Exceptional

A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged. Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!! Stay at Norus , call Camilla en el despacho 🔑

8/10 Very good

Nothing
Bruno, 1-night trip

8/10 Very good

Nice room but not the one pictured. No cutlery. Lots of neighborhood dogs that like to bark through the night.
Bernard, 3-night trip

8/10 Very good

For safety reason it not convenient to walk on the streets especially at night
Arnold, 21-night trip

4/10 Fair

Run down. No attempt to fix TV for 4 days

Run down. Very dated. Has been in need of repair for some time. Mold near bathtub. Rust on metal trim. Warped wood floors near bathroom. TV broke on second day and they told me to flip a switch after I followed up. Then nothing for 3 days. Room did not match picture in confirmation email. Water leaking from refrigerator, so we put down a towel to soak it up. Cleaning crew just removed the towel, but nothing done to fix the issue. Neighborhood not as bad as some other reviews. Daily housekeeping was nice.
6-night trip

6/10 Good

Razoável , pra uma viagem curta compensa

Foi uma boa estadia , a localização é boa , mas o quarto precisa de muitos reparos e uma modernização seria bem-vinda ! Infelizmente o Wi-Fi não funcionava no quarto , o que dificultou muito e o aquecedor não estava funcionando em um dos quartos
Geova Éder, 4-night trip

8/10 Very good

O local é muito bom e compatível com as fotos do anúncio. Apenas o wifi deixou a desejar por ter um sinal muito fraco.

2/10 Poor

A éviter

Mauvaise communication, malgré nos essais pour résoudre un problème de réservation ils ne nous ont pas répondu (14 appels). En arrivant à l’hôtel pas de personnel en réception et ils nous ont laissé sans logement pour la nuit.
1-night trip

4/10 Fair

Muy regular

El apartamento es muy pequeño e incómodo. Esta muy mal tenido. Muy mal aseo. No se recomienda
mauricio, 1-night trip

6/10 Good

Departamento está bien , pero colchón viejo y se sentían resortes , al segundo día me cambiaron colchón según mi solicitud.
RICARDO, 2-night trip

4/10 Fair

Decepcionante

Al llegar a la habotacion este tenia sus sabanas sucias con pelos y pelusas el sofa estaba en muy mal estado al sentar se sentian los palos y esta muy suelto, La tv muy pequeña y esta ubicada al lado de la ventana con el reflejo del sol no se aprecia bien. Me toco un dia con mucha bulla de martillos, taladro, etc...
Nicolas, 3-night trip

10/10 Exceptional

Sin problemas, cómodo y privado
Javier, 1-night trip

10/10 Exceptional

Excelentes habitaciones, lugar muy seguro
Cristiam, 3-night trip

8/10 Very good

It was a good staying in this apartment, very close to good bars and restaurants
escarlett, 2-night trip

10/10 Exceptional

I enjoyed my stay in Norus Apartment mainly because the apt. is located in a nice cosy building in a very pleasant, quite and safe neighborhood. The apt. itself is quite comfortable very spacious and nicely decorated. The staff from Norus was very kind and helpful. It is walking distance from Bellavista a zone of bars and restaurants but not that closed to areas where business and tourism is conducted. The only thing that I didn't like is that they ask passengers to do their own dishes, in pandemic time a deep thorough clean of dishes is appreciated, other that that everything was perfect and I would strongly recommend these apartments to anyone traveling to Santiago de Chile, specially if you are looking for a quite place with nice views to the mountains.
Camilo, 4-night trip

10/10 Exceptional

La pasamos excelente en el dpto. Muy lindo y comodo. Hay diversos utensillos de cocina para poder preparar lo que uno quiera.
3-night trip

10/10 Exceptional

Súper el departamento cumplió con lo esperado
Marco, 1-night trip

2/10 Poor

Due to the recent civil unrest, riots, marches and government enforced military curfews my partner and I were forced to abandon our last week in Santiago for our own safety and head home. We tried to cancel and recoup some financial losses, including Norus Apartments who denied us any refund. While I fully understand nonrefundable accommodations, I think that the contract gets nullified when the neighborhood your rental in is under siege. Beyond the fact that it was physically dangerous for us to even try to spend our last week there, food and resourves were limited, most restaurants and bars either closed or only open a few hours. Even the front desk at this hotel was reduced to only be open from 11am until 2pm...which also should forfeit the contract becUse 24 hour staff and security was offered as part of the stay. Expedia did the bare minimum to extract some sort of refund or hell...even an apology from Norus Apartments. I will be back in Santiago at some point in the future, and will make sure to book through another agency and not secure any Norus Apartment or any other holding this company may have in the area. Stay far away from this company.
Jeff, 6-night trip

10/10 Exceptional

Great value appartment

This property is very comfortable and a great location very close to all the restaurant and bars. I would definitely stay here again and recommend to anyone looking for a good value accommodation and very quiet
Anthony, 2-night trip