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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly hotel with restaurant, near Miniatur Wunderland

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Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
Daily buffet breakfast (EUR 21 per person)
Reception
Children's activities
Triple Room | Room amenity
In the heart of Hamburg-Mitte, JUFA Hotel Hamburg HafenCity offers a vibrant retreat. Enjoy a meal at Restaurant, explore the garden and playground or unwind on the sun-drenched terrace. With in-room WiFi and an arcade/game room for kids, this hotel provides something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Front-desk safe

For families (6)

  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is CNY1,018
CNY1,090 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room amenity

Double Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
  • 22 sq m
  • Water view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Minibar
  • 20 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Minibar
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 Persons)

Junior Suite (3 Persons) | Terrace/patio

Junior Suite (3 Persons)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
  • 22 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Free bottled water
Minibar
  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

Holiday Inn Hamburg - Hafencity by IHG

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 816 reviews
The price is CNY733
CNY817 total
includes taxes & fees
Oct 19 - Oct 20
Holiday Inn Hamburg - Hafencity by IHG
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About the neighborhood

Map
Versmannstrasse 12/14, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 10 min walk - 0.9 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Elbe Philharmonic Hall - 2 min drive - 1.7 km
  • Hamburg City Hall - 3 min drive - 1.9 km
  • Reeperbahn - 5 min drive - 3.6 km

Getting around

  • Hamburg Airport (HAM) - 43 min drive
  • LĂŒbeck (LBC) - 59 min drive
  • HafenCity UniversitĂ€t Hamburg Station - 4 min walk
  • ElbbrĂŒcken Station - 17 min walk
  • Hamburg Central Station - 22 min walk
  • HafenCity UniversitĂ€t Station - 3 min walk
  • Überseequartier Station - 10 min walk
  • Meßberg Station - 14 min walk

Restaurants

  • â€ȘSabai Dee Mai Restaurant - ‬10 min walk
  • â€ȘKazu Ramen - ‬11 min walk
  • â€ȘThe Baby Goat - ‬11 min walk
  • â€ȘEspresso House - ‬11 min walk
  • â€ȘStarbucks - ‬11 min walk

About this property

JUFA Hotel Hamburg HafenCity

At JUFA Hotel Hamburg HafenCity, you'll be just a 5-minute drive from Hamburg Cruise Center and Miniatur Wunderland. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: HafenCity UniversitĂ€t Station is 3 minutes and Überseequartier Station is 10 minutes.

At a glance

DONE

Hotel size

    • 220 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19.50 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Bicycle parking
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - Onsite buffet restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 14 for children

Renovations and closures

The property will be renovating from September 1 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Parking

  • Self parking costs EUR 19.50 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Does JUFA Hotel Hamburg HafenCity offer free cancellation for a full refund?

Yes, JUFA Hotel Hamburg HafenCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JUFA Hotel Hamburg HafenCity?

Yes, cats and dogs are welcome. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at JUFA Hotel Hamburg HafenCity?

Yes. Self parking costs EUR 19.50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at JUFA Hotel Hamburg HafenCity?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at JUFA Hotel Hamburg HafenCity?

No, this hotel doesn't have a casino, but Casino Reeperbahn (7-min drive) is nearby.

What is there to do at JUFA Hotel Hamburg HafenCity and nearby?

JUFA Hotel Hamburg HafenCity has an arcade and a garden.

Are there restaurants at or near JUFA Hotel Hamburg HafenCity?

Yes, there's an onsite restaurant, Restaurant.

What's the area around JUFA Hotel Hamburg HafenCity like?

JUFA Hotel Hamburg HafenCity is in Hamburg-Mitte, a short 3-minute walk from HafenCity UniversitÀt Station and 18 minutes' walk from Hamburg Cruise Center.

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Reviews

JUFA Hotel Hamburg HafenCity Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

Reviews

10/10 Exceptional

Brilliant family room and stay was great
Hannah, 2-night trip

10/10 Exceptional

Great family hotel
Adrian, 1-night trip

10/10 Exceptional

Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
James, 2-night trip

2/10 Poor

Family hotel and a little limited good for children
PJ, 1-night trip

10/10 Exceptional

Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Tatiana, 2-night trip

8/10 Very good

Very Nice room😃
SĂžren, 1-night trip

8/10 Very good

My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay.
Jonas, 1-night trip

10/10 Exceptional

Would have liked better dining possibilities around.
Robert, 1-night trip

6/10 Good

Average

Breakfast below average for a 4 star hotel. Visit instead bake and soda next door for breakfast. Comfortable beds. Large room. Quiet. Subway very close. Staff speaks very poorly English. And whenever we have written to them prior to arrival (in English) they always reply in German which we consider to be not so friendly.
Lotte, 2-night trip

10/10 Exceptional

No help at the lobby for my luggages
Manolito, 1-night trip

8/10 Very good

Small rooms, great location

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Daniel, 2-night trip

8/10 Very good

Buffet style dining food all meals was not good for me, would lime other options for dinner
Lori, 2-night trip

4/10 Fair

Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
JACQUELINE, 1-night trip

10/10 Exceptional

Irina, 1-night trip

6/10 Good

Tony, 1-night trip

4/10 Fair

Emil, 2-night trip

10/10 Exceptional

Et ideelt hotel

Dejligt hotel med en ideel beliggenhed i forhold til de spÊndende sevÊrdigheder, som kunne nÄs til fods. Dejligt vÊrelse, stort udvalg til morgenmad og enkelt buffet til aftensmad i dejligt lokale med udsigt
Ove, 3-night trip

4/10 Fair

Einmal und nie wieder

Schon der Empfang war sehr unfreundlich. Da die Mitarbeiterin an der Rezeption mit ihrem Handy beschĂ€ftigt war, ging ich zu dem Mitarbeiter, der am PC saß. Er sagte: Gehen Sie bitte zu meiner Kollegin. Sie schaute genervt zu ihrem Kollegen und fragte: warum? Er: ich bin beschĂ€ftigt. Also, ein genervtes Schließen des WhatsApp Account. Sie schaute mich an und sagte gar nichts, kein Guten Tag, herzlich Willkommen, hatten Sie eine gute Anreise? Eben die ĂŒblichen Höflichkeitsfloskeln, die man von anderen Hotels kennt. Sie sah, dass ich mit meiner sehr betagten Mutter gekommen war, was Sie nicht daran hinderte, uns das wirklich letzte Zimmer am Ende eines sehr langen Flurs zu geben. Wenn man kein Zimmer zur Elbe bucht, hat man als Frischluftfan ein Problem. Im Minutentakt fahren ZĂŒge quietschend an den Fenstern vorbei. UnertrĂ€glich! Die Frage nach einem Zimmer zur anderen Seite wurde mit Ja beantwortet, aber nur mit Aufschlag. Die GeschĂ€ftsleitung wĂŒrde kostenlose upgrades verbieten. Am Abreisetag funktionierte nur ein Aufzug, absolutes Chaos, v.a. zur FrĂŒhstĂŒcks- und Check-out-Zeit. Das waren einige Stunden, in denen nichts am Aufzug passierte. Ein no Go fĂŒr so ein großes Hotel. Gut, es ist ein „Familien- und Kinderfreundliches“ Hotel, aber genauso rĂŒcksichtslos verhalten sich auch die Familien. Sie zĂ€hlen, sonst niemand. Kinder dĂŒrfen machen und extrem laut sein, wie sie wollen. Es ist tatsĂ€chlich NUR ein Familienhotel und fĂŒr andere GĂ€ste definitiv nicht geeignet.
Dr. Claudine, 1-night trip

10/10 Exceptional

1 nuit

Bonne nuit passée dans cet hÎtel.
Kevin, 1-night trip

10/10 Exceptional

kyomin, 2-night trip

10/10 Exceptional

Kris, 2-night trip

10/10 Exceptional

Anette, 3-night trip

6/10 Good

Familjehotell för barn

Vi bokade för snabbt och missade att detta var ett familjehotell anpassat för barn. Som ett Àldre par var vi helt fel. För barnfamiljer Àr det sÀkert ett utmÀrkt hotell.
Lisbeth, 2-night trip

6/10 Good

Tyst hotell med bra isolerade fönster, bra med garage i direkt anslutning till hotellet. TrĂ„kig reception just för att den helt enkelt var för stor och opersonlig. Vi hade missat att detta Ă€r ett barnhotell vilket mĂ€rktes i receptionen dĂ€r det fanns stora lekytor för barn vilket ocksĂ„ mĂ€rktes pĂ„ ljudnivĂ„n. Personalen i receptionen var hjĂ€lpsam och trevlig och rummet var bra, skönt med AC. Frukosten var okej. TyvĂ€rr hade vi regn nĂ€r vi bodde hĂ€r men hade det varit sol hade det sĂ€kert varit trevligt med vattenstrĂ„ken utanför. Det tar ca 7-10 min att gĂ„ till ett större köpcentrum. Överlag ett bra hotell som funkade bra för vĂ„r övernattning pĂ„ vĂ„r resa söderöver.
1-night trip

6/10 Good

Marianne, 1-night trip