Hotel asked me to pay a broken lid damaged by othe
After we checked out, the hotel charged us 4000 isk for an old broken pot lid which was not broken buy us. The hotel did send me a photo showing 3/5 of the broken lid. The broken lid looks very old and must broken many time before (photo attached). The metal frame of the lid already bent maybe long long ago.
I explained that we didn’t broken the lid and told them that we only put the lid in the dishwasher. But they didn’t reply my message.
Lizhi
Lizhi,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Home away from home plus more.
Perfect for a family with a toddler. It was a large house that we stayed at and had so many activities. The setting was perfect, the furnished kitchen offered much needed items and allowed for cooking heated meals and just to relax and enjoy. We plan on returning to this location on our return trip. Highly recommend.
Colton
Colton,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 26 日
Très grand complexe
Très bel endroit, le bassin est un plus appréciable
Le petit déjeuner est bon mais très cher 25 € par personne
Les chambres ne sont absolument pas pas isolées vous participez à la vie des voisins
Anne
Anne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
We rented the bigger house for our family of 6. While the house was great and very clean and comfortable, the hot tub did not work, which was disappointing. The shared hot tub was in a very beautiful spot, but a little unkept with lots of algae floating in the water. The location was beautiful and viewers were stunning.
Tatiana
Tatiana,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Clean, modern accommodation with rustic vibes. Well equipped kitchen. The highlight is the hot pool, such a lovely treat at the end of a long day driving and sightseeing! We'll situated as a base for touring the Snaefellsnes Peninsula.
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
What an incredible property! We stayed in the triple room which was spacious, clean and organized. The shared bathrooms and kitchen were immaculate. The restaurant was delicious and accommodating (especially breakfast). The hot springs were glorious and while I didn’t cold plunge in the pond, others did and it was scenic and wonderful.
Laura
Laura,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Awesome
Really nice property. Nice restaurant. Very clean and nice guesthouse. Spacious. Property has nice geothermal lagoon and cold lake.. that was awesome. Nice place for kids to run around and play. Really nice northern lights. Would stay here again for sure.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
The property had a nice layout and a beautiful view as well. The cabins are very nice and had good kitchens. Was able to see the Northern Lights, which were fantastic. Only issue - if you could even call it that - was that checkout was at 10 and no one was at reception (building locked) so we had to just leave the key in the cabin.
Christopher
Christopher,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 5 日
Great hotel and greqt area to tour feom. Very remote and we were not told bar and restaurant were closed so were lucky we had food.amazing well sticked kitchen. Spotless and toasty warm. Hot tub was fabulous. Great hotel resort overall
Cliona
Cliona,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 10 日
There is no hair conditioner, no body lotion in shared washroom. There is no paper in the kitchen. You can hear the noise from common areas, and other rooms when sleep
Siying
Siying,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 5 日
I came in early winter. Very much the low season. In winter the place feels truly remote, a refuge from the world, which is what I came for. There are a couple easy thing they can do for low-season guests below.
The building interior was nice and warm. It was a very nice refuge from the cold, The room was so warm that even with the thermostat all the way down I was overheating until I cracked a window. Yes, in an Icelandic winter. The hot bath is the highlight of the property and my main reason to go there.
I didn't quite understand that breakfast had to be pre-ordered. This makes sense, especially in the low season, but I don't remember if this was in the welcome message. Can there be an option when signing up to pre-order for the first morning? Or... we might order ahead for some groceries to be left in the kitchen: muesli or some such. Hostel stuff.
Also for winter: I really recommend better lighting by the geothermal pool... maybe just low-power path lighting to make it easier to find your way from the pool to the showers or sauna after sunset. Twice I wanted to use the sauna but didn't because I couldn't see the way to get to it.
David
David,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Sungsick
Sungsick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 23 日
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 9 日
Great new cabins, the hot pool is only available at a cost which we weren’t aware (and the breakfast as well). Location is not ideal as it’s quite remote
Nuno
Nuno,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 7 日
Shared bathroom, and common area
The room is tiny but clean and comfortable
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 1 日
Nice and Quite location..
Pushkar
Pushkar,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 19 日
Marc
Marc,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 6 日
What a beautiful 2 days we spent at midrhaun I went to the hot tub which was gorgeous and my husband went on search of the ultimate picture of kirkjufell. We even caught a sighting of the aurora. What an amazing experience!