The property was clean, the staff were friendly and you are literally on the beach.
Rhett
Rhett,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 18 日
Abdo
Abdo,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 15 日
This place is a DUMP. I understand that there is newer portion of the facility but that was not the room we were given. Our room was one step above an area y barracks - 2 beds, a nightstand and a mini fridge. There wasn’t even a chair. There were no water glasses, plastic or otherwise, no washcloth, and no hairdryer. When was the last time you stayed in a hotel room? It did not have a hairdryer? There was a handwritten note on top of the mini fridge that said “tips, please” but we never got any sort of service to the room. The view out our back windows looked onto the Reef from other places in the area so it wasn’t a nice view. Best to keep the curtains closed. The air conditioning unit on it had a digital display. It was so bright that we didn’t need a nightlight in the room. In fact it illuminated the whole room and it was difficult to sleep. This facility advertises that its office opens at 9 AM. We tried to drop our luggage around 10 AM and there was no one around. Finally a bartender from the connecting restaurant bar told us that no one would be there until late afternoon. He told us just to leave our luggage in the office and not worry about it. There was no separate room for luggage. There there was never anyone in reception. The lock on our door is very similar to the luck that you have on your bathroom door at home- not very secure. The bar closed at 6 because it rained. Why did we pay the same amount as guests in the new improved rooms? Never again. A DUMP.
linda
linda,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 15 日
We found this little gem a couple of years ago and have stayed several times. We decided to bring our family but realized that things had slightly changed. It is still a nice place to stay by a beautiful beach with many walkable options and would recommend it to anyone staying in Isla.
The last time we stayed, we were supposed to wear a band, this time there was no band to show that we were with the hotel and had the ability to park where we wanted or use the umbrella and chairs without an extra charge.
Although the staff did a good job of making sure, not just anyone took advantage of this, it was slightly irritating that several people from our party were asked or told to not go up to the rooms or use the chairs.
The parking situation is not ideal, but again, the staff did their best to help us get out of tight situations.
brandon
brandon,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Good value and walking distance to Playa Norte
Ivan
Ivan,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Diana
Diana,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Muy bien como siempre gracias
Rafael
Rafael,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 27 日
La ubicación es excelente de la mejora sin sargazo y bonito color del mar. Puedes usar camastros sin consumo. Deben mejorar en atención y limpieza deberían colocar los camastros más temprano
Yur
Yur,2 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 24 日
George
George,8 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 19 日
Joel
Joel,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 15 日
No me gustó, demasiada humedad en la habitación, y las instalaciones con falta de mantenimiento.
OSWALDO DANIEL
OSWALDO DANIEL,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 9 日
They overbooked and we didn’t have a room when we got there. Not a fun experience lugging our suitcases through the sand walking back off the property looking for a room elsewhere. Was very displeased to have travelled a whole day to get to Isla mujeres only to not have a room and have to search on foot for another place to stay that night.
Amanda
Amanda,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
HELEN
HELEN,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 8 日
Me agradó el acceso fácil que tiene a la playa
No me gustó que no tiene estacinamirnto y el restaurante lo cierran muy temprano
Miguel
Miguel,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 5 日
Nuno
Nuno,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
brent
brent,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Muy buena atención en horarios establecidos y muy smable todo el personal.ls playa limpia
rosa maria
rosa maria,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
a great location
William
William,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
I enjoyed the simplicity of the hotel. Everything was very central. The rooms were definitely clean and
The view was exceptional. We were blessed enough to have a sunset each evening and view it from our lanai.
Celeste
Celeste,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
We stayed here for a couple days while visiting Cancun on a trip to Isla. The room is a bit old, and not the nicest, but you are literally on the beach. We stayed in the “junior suite with terrace balcony” and it was quite literally the best beach view and literally walk out the door and into the sand. Price was reasonable for the location.
ryan
ryan,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 26 日
It is in a great location in North Beach. Two only issues:
a) have a safe in the rooms and,
b) it's difficult to arrive with luggage as there is a sandy area you must walk and must lift all you luggage.