I had someone come in my room in the middle of the night. The hotel must have given someone the wrong room but not only did it scare me but it ruined my sleep and entire stay. Then my room key wouldn't work and the attendant up front would not replace the key and said I already checked out.
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 11 日
Are little kids not allowed here?
Great location, close to everything on the west end. Super frustrating, though, that they don’t offer cribs, pack-n-plays or anywhere for a baby to sleep like every other hotel in Lubbock (or anywhere) we have stayed…really wish we would have known that booking here and traveling with a baby.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Eddie
Eddie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Jarett
Jarett,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Roy
Roy,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Leane
Leane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Eileen
Eileen,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Nice place to stay
Christopher
Christopher,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Jamez
Jamez,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Good, but could be great
The room was great, the AC worked great, everything was super clean & fresh. The only thing I saw as something that could use improvement was your liquid body wash & shampoo. They were so diluted that they were like washing with water only. Not sure if your staff is trying to save $ by diluting it but it was pretty bad. The other nitpick is …one ply bath tissue. Really? At a Marriott? Not only one ply but very thin ply. You know people use twice as much than if you just used two ply. Not really a savings there. Other than that, we enjoyed our stay.