The service is good n the staff is friendly. We would like to visit them again in other time if possible. The only thing is the menu which has been fixed without any flexibility based on customer’s need.
服務親切,房間寬敞舒適。酒店提供的shuttle bus 班次多,到蘆之湖很方便。露天溫泉旁高聳的樹木很舒服。
YI MIN
1 晚家庭旅行
10/10
Nice onsen and dinner. It’s sweet that the shuttle bus pick us up at the motohakone dock after its duty time.
真实旅客
2 晚家庭旅行
10/10
很棒,日式餐饮很精致,每晚不重复
真实旅客
2 晚家庭旅行
10/10
The room is big with perfect view
Li-Chien
8/10
Ting Chun
1 晚家庭旅行
10/10
UEDA
2 晚行程
8/10
Toru
1 晚行程
10/10
Erik
2 晚行程
10/10
Bokhee
1 晚家庭旅行
10/10
The stay went very well. The sights and scenery were elite and remarkable. The food service was well put together and efficient. I appreciated that the hotel works with a luggage delivery service and helped make the stay a little more convenient apart from trying to send the luggage to Narita airport the day before we left and they were unable to. The hotel and the room were beautiful and the view from the room was great
erin
4 晚结伴旅行
10/10
Richard
1 晚行程
10/10
Alain
3 晚行程
10/10
Excellent hotel with friendly staff, great customer service, and fantastic location!
Nicholas
2 晚家庭旅行
10/10
Le service de navette de l'hôtel vous prend à l'arrivée des bus au bord du lac. Idéalement situé il vous accueille avec un zeste du service à l'ancienne. Les chambres sont spacieuses et agréablement décorées.