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Big Hotel Suites

3.0 star property
Hotel with restaurant, near SM City Cebu

Choose dates to view prices

Big Hotel Suites is your haven in the business district, where you can treat yourself to a rejuvenating massage or other spa services. Unwind with free newspapers and connect to WiFi in the comfort of your room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Minibar
  • Cable TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Suite

Business Suite | Minibar, in-room safe, free WiFi, bed sheets

Business Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, free WiFi, bed sheets

Executive Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
A. Seno Street, North Reclamation Area, Mandaue, Cebu, 6014

What's nearby

  • City Time Square - 2 min walk - 0.2 km
  • J Centre Mall - 15 min walk - 1.3 km
  • Cebu Country Club - 18 min walk - 1.5 km
  • Mandaue City Hall - 18 min walk - 1.6 km
  • SM City Cebu - 4 min drive - 2.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 22 min drive

Restaurants

  • ‪Big Hotel Kitchen & Bar - ‬1 min walk
  • ‪Hukad - ‬2 min walk
  • ‪Cebu‘s Original Lechon Belly - ‬1 min walk
  • ‪David's Tea House - ‬1 min walk
  • ‪Street Yard - ‬3 min walk

About this property

Big Hotel Suites

At Big Hotel Suites, you'll be within a 10-minute drive of SM City Cebu and Colon Street. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Also, Ayala Center and Waterfront Cebu City Casino are within a short drive.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: PHP 1500.00 per stay

Children & extra beds

  • Rollaway beds are available for PHP 700.0 per night

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Big Hotel Suites Mandaue
Big Suites Mandaue
Big Hotel Suites Hotel
Big Hotel Suites Mandaue
Big Hotel Suites Hotel Mandaue

Frequently asked questions

Does Big Hotel Suites offer free cancellation for a full refund?

Yes, Big Hotel Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Big Hotel Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Big Hotel Suites?

Sorry, there's no onsite parking at Big Hotel Suites.

What are the check-in and check-out times at Big Hotel Suites?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Big Hotel Suites?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (7-min drive) is nearby.

Are there restaurants at or near Big Hotel Suites?

Yes, there's an onsite restaurant.

What's the area around Big Hotel Suites like?

Big Hotel Suites is a short 18-minute walk from J Centre Mall and 17 minutes' walk from Mandaue City Hall.

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Reviews

Big Hotel Suites Reviews

7.6

Good

7.8

Cleanliness

8.6

Location

8.0

Staff & service

7.4

Property conditions & facilities

Reviews

6/10 Good

good, economical stay very close to many, many eating options.

8/10 Very good

잠시거쳐가는곳으로는 괜찮습니다

우선 근접에 있는 인프라는 좋았지만 2층구조로 되어있어 더움 스페어 키 없음 카드키하나 추가는 디포짓 주고 추가가능 에어컨 벽걸이라 시끄러움 주변에 음식점 많음 나이트 있음 단ᆢ미니바없음 물 필요하면 홀에서 떠와야함
Yangsu, 1-night trip

4/10 Fair

모든게 스몰호텔임

체크인 시간전에 입실이 준비되였던 것 같은데 체크인 시간이 되여도 손님을 기다리게 함 도로변이라 야간에 소음이 다소 있으며, 직원들 표정이 어두우며, 손님에 대한 인사도 할줄 모름.
HANSUN, 2-night trip

10/10 Exceptional

Roomy and clean..Right in the middle of restaurants and shopping and less than 30 minutes from the airport.
2-night trip

10/10 Exceptional

Very nice hotel

Stayed there for 6 days. Very nice hotel but the breakfast could be more continental. Missed eggs & bacon. Close to Park Mall shopping center. Easy to get taxi from there. Near restaurants too.
Karl Johan, 6-night trip

8/10 Very good

Good locations, friendly staff and good food

Amazing
Nerio, 1-night trip

6/10 Good

Das Hotel ist für Asiatische Verhältnisse sehr sauber, das Personal sehr freundlich, die lage ist gut da unweit vom Hafen. Der Preis ist gerechtfertigt. Eine Zimmerbar ist vorhanden allerdings nicht gefüllt und stromlos, das Frühstück ist für Europäer nicht zu empfehlen, die Klimaanlage im Frühstücksraum tropfte im Januar, jetzt im April lief es wie ein Wasserfall, lediglich ein Schild "rutschgefahr" wurde aufgestellt und ein teil des raumes war nicht nutzbar so das einige Gäste draußen frühstückten, Das Personal im Frühstücksraum war im Gegensatz zum übrigen Personal sehr unwillig.
1-night trip

10/10 Exceptional

It's a great place to stay ,good value , close to everything ,Parkmall is straight across the road , the staff are wonderful. All they need to do is put proper little refrigerators in the rooms . Thanks .
LINDSAY, 11-night trip

10/10 Exceptional

値段の割りいいほてる。

モールが真下と向にあります。スタッフはフレンドリーで親しみやすく話してきます。海までは、少し遠いですが、買い物と食事するなら、便利です。部屋は、シャワーの水の出方は、日本と変わらず、少しぬるいです。部屋の中に金庫あります。部屋はかなり、掃除が行き届ききれいです。
katsutoshi, 1-night trip

10/10 Exceptional

値段より最高な部屋

最高にいいほてるです。
katsutoshi, 1-night trip

8/10 Very good

Die lage am City Times Quare ist optimal, das Personal ist sehr bemüht und freundlich, Die Zimmerbaar wird leider nicht gefüllt, Das Hotel ist sehr sauber, die Zimmer hätten kleinere Reparaturen nötig, Das Preis/Leistungs Verhältnis stimmt. Ich werde im Juni wieder dort buchen.
1-night trip

8/10 Very good

Adequate hotel in cebu city

Room is big and spacious. Simple furniture and lack of decor. No restaurant onsite. Next to Time Square mall and lots of restaurants and shops in the neighborhood. Please don’t be confused with location of Big Hotel which is less than 5 mins walk distance.
1-night trip

10/10 Exceptional

This hotel is very close to a mall and Time Square. If you are a person who loves to go out at night and drink, Time Square 1&2 is open until 12midnight.
1-night trip

4/10 Fair

立地と部屋の広さはいいけど、残念な部分が多かったです。

立地は安全で便利。部屋もぱっと見の印象は広くてきれいでしたが……。私の部屋だけでなく、一緒に泊まった仲間の部屋もゴキブリが数回出現。またシャワーのお湯がぬるく（フロントにクレーム入れると翌日から大丈夫になりましたが）、タオルもボロボロ。部屋置きのミネラルウオーターも初日のみしか無くて、など。 あまりいい印象はなかったです。 仕事で利用したので寝るだけではありましたが、もう少し改善してくれたらリピーターも増えると思います。 立地も良くて便利なのに、ちょっと残念。
4-night trip

8/10 Very good

fint hotel, med super beliggenhed
3-night trip

4/10 Fair

BIG Hotel is decieving!!!

no hand towel, toilet seat is broken, room smells seawage, windows not double glaze you can hear cars/motorcycles/trucks honking & other guests talking outside, value for money? DEFINETELY NOT!
Theresiane, 1-night trip

4/10 Fair

Wifi is bad

The wifi is not working, and i have to use my 4G. Telecom is not receiving and unable to use 4G. It is just like a bullet room where no signal can really travel within the room. Bad connection and I have to come out of the room just to use my computer.
kim, 1-night trip

10/10 Exceptional

The room that was given to us had no window view. None was mentioned about this when we selected this room. However, we were moved to another room, upgraded without extra charge...
Diomedes, 12-night trip

10/10 Exceptional

安さ優先の方向け

友人と2泊しました｡ 上手く予約が出来ていなかったのかチェックインに多少時間を要しましたが､親切に対応して下さいました｡ デポジットをクレカで支払おうとしたら通信エラーで使えなかったので､現金は多めに用意された方がいいと思います｡ お部屋の広さは十分で､お掃除やタオル､アメニティーの補充､排水も問題なかったです｡ ただ､フィリピンの方は髪は自然乾燥のようで､ドライヤーがなかったです｡ 必要な方は海外の電圧に耐えられるドライヤーを持参されるようにしてください｡ また､特に困ることもなかったですが､レースカーテンもなかったです｡ ホテルの周りには中型のモール､コンビニ､レストラン､バーなどもあるので色々と便利でした｡ しかし､人が集まる場所なので､深夜までかなり大きな歌声が聞こえてきました｡ 気になる方は別のホテルを検討してください｡ 私たちは宿泊費を安く抑えて､日中のお出かけやアクティビティにお金を回したかったので､この価格なら多少の不便や騒音は特に問題なかったです｡ 立地やスタッフの皆さんの感じの良さから私はリピートしたいです｡

8/10 Very good

Love it.

Good value for what you pay. Location is perfect nightlife is just around the hotel.

8/10 Very good

金曜日夜は外部のライブ音などが深夜まで聞こえた。シャワーは水圧はまずまず、一応温水が出るが体感として37~38°程度以上の温水は出なかった…WiFiはポケットwifiを持参。 清掃やフロント対応がいいが、ハード面でのマイナス。

8/10 Very good

Center of Everything

Entertainment everywhere, hospitals and grocery stores are just a minute from the hotel.
chaconger, 2-night trip

10/10 Exceptional

HIGHLY RECOMMENDED IN CEBU CITY AREA

This hotel is convenient to all when you are staying in Cebu City area. Clean, reasonable, comfortable, big room, with coffee maker. surrounded by restaurant and bar. highly recommended.
rowena, 1-night trip

8/10 Very good

Wifi was 5 bars, but didn't work.

I love the location of the hotel. You can always get a taxi and if you don't want to go out in the rain, you don't have too. There are many restaurants and bars including the LIV disco to walk to. But, the wifi didn't work. I got 5 bars, but still it didn't work. Instead I used my GF hotspot instead. If wifi is critical and you don't have a hot spot, then maybe you shouldn't stay here. Trying to book the room you want is difficult. Management plays some game to restrict the room on hotels.com. I am not sure what the goal is for this, but I didn't stay that long this time as I wanted a bigger room with a window and not have to pay a premium price.
Gary, 4-night trip

2/10 Poor

Big hotel but small on any comfort.

Hotel staff rude not helpful. Comfort & privacy none you could hear what ever the other guest where doing I mean everything.!!! WFI never working. Dinning the food was cold. Tables not cleaned. If the staff have a problem with Filipino women being married to westerners keep to them selfs have respect for nationalities not matter. As we all are guest in the hotel Equality everybody is equal in my eyes. Big hotel small minded staff....!!! Management needs to take hold & teach there staff respect ..!!!!!!!!!!!!'
Peter, 5-night trip