The air conditioning was almost non existent in the lobby and hallways. Room air was better but still not keeping up to where we would have liked it to be and it was quite warm for trying to sleep. I understand it the heat index was high, but it was quite uncomfortable at times. We were given a handicap accessible room which was not requested and the shower was a bit awkward to manage and leaked water onto the tile floor.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Had a great visit to Charlotte. The front desk woman was excellent! Good buffet breakfast and valet parking was convenient.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
First time to Charlotte
It was my first visit to Charlotte. I was there for a conference. I liked that it was easy to find; it was across the street from the NASCAR Hall of Fame and near the interstate and light rail. While it lacked the traditional atrium architecture of a regular Embassy Suites, I still enjoyed my time there and the spaciousness of the rooms.
Jared
Jared,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Sheneque
Sheneque,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
MARKEISHA
MARKEISHA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Stay
I enjoyed the whole experience on this stay, everything was perfect.
Tamesha
Tamesha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Bes
"The rooms were exceptionally clean, and the customer service was impeccable. The staff was incredibly friendly and consistently checked in to ensure I had everything I needed for a comfortable stay. Hands down, this is one of the best places I’ve ever visited."
Roy
Roy,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
The shower's water did not get hot for two days out of my stay. I told the front desk about this at checkout and they said they would send a tech to look at it, but offered no compensation for the inconvenience and did not even apologize.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Yonica
Yonica,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Everything was great overall. The staff was very friendly and welcoming at the restaurant/bar. Food prices were kinda high for their restaurant. The pull out sleeper sofa could have used a new mattress. We were a large group of 6 and the pull out wasn’t even an option the mattress was thin and no support whatsoever.