Not a 4* experience by a long way. This was a over-busy, jam-packed, overpriced resort hotel. The spa was too busy to be relaxing, and I never got near to the crowded pool even though booked. Warning - car parking was lamemtable. They do not manage the parking at all, allowing it to block and double park and then manage the crisis that follows. If you are catching a plane, give yourself an hour or two extra. Staff came over as disinterested, I can hardly blame them, the place is a human conveyor-belt. Good shower, but housekeeping was very poor and amateurish. We got professional but slightly begrudging reception service. (Why? There might be thousands of us churning through but we all paid you good money!). A doorman and the car park men did help us well (thank you again) but that's not a replacement for proper parking management.
Lobby bar has the atmosphere of a empty factory. Of their restaurants, only Sina was worth visting. Good wine, but average Romanian food (mostly we had better elsewhere). No, we will never go back - looks like there are plenty lovely independent pensions nearby in beautiful old houses. The region and mountains were fantastic!
