Ubicación buena, camas cómodas, aspecto hotel general bien peroooooo, alfombras de pasillos muy sucias al igual que 3 cuartos que me tocaron, sucios mucho cabello en piso, lo bueno me dieron desayuno un día gratis.
Sergio
Sergio,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Miguel
Miguel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
"Disappointing Stay – Room Temperature and Service
I recently stayed at your hotel and wanted to share some feedback regarding my experience. Unfortunately, it did not meet expectations due to several issues:
The room was extremely hot upon arrival. Although I adjusted the thermostat, the temperature only lowered by 2 degrees and remained uncomfortable throughout the night.
The television was not functioning at all during the stay.
I also encountered a bug in the restroom, which was concerning in terms of cleanliness.
While the restaurant food was acceptable, it wasn’t enough to offset the other inconveniences.
When I contacted the front desk to request a room change, I was told all rooms were booked. Additionally, the receptionist was not particularly helpful or accommodating.
Azrael
Azrael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Gabriela
Gabriela,5 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Miguel
Miguel,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Jose
Jose,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Octavio
Octavio,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Muy buena experiencia
Octavio
Octavio,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Una excelente opción, limpio, cómodo, personal amable. A parte está en una ubicación bastante buena donde se puede salir caminando a varias partes.
Rafael
Rafael,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Maria Magdalena
Maria Magdalena,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Gabriela
Gabriela,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Small details makes the difference!
My stay at Krystal Monterrey was awesome! The check-in was very efficient. The room was superb! I really loved the neatness but most of all the individualized WELCOME note. Special thanks to Susana García!
Erica
Erica,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Excelente Hotel muy bien cuidado en general
Cómodo y buenos alimentos