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Hotel El Principe

3.0 star property
Pet-friendly Bucaramanga hotel with restaurant, connected to the convention center

Choose dates to view prices

In the heart of the business district, Ayenda 1502 Principe offers a serene oasis with a lush garden and inviting terrace. Stay connected with in-room WiFi, plan your day with concierge services, and enjoy convenient amenities like luggage storage and dry cleaning.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Shopping center shuttle
  • Bus station shuttle
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Pets allowed
  • Premium bedding
  • Snack bar/deli

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Carrera 17 No. 37-69, Bucaramanga, 680006

What's nearby

  • Holy Family Cathedral - 5 min walk - 0.4 km
  • Bucaramanga Chamber of Commerce - 5 min walk - 0.4 km
  • Santander Theatre - 6 min walk - 0.6 km
  • Antonia Santos Park - 8 min walk - 0.7 km
  • Canaveral Mall - 16 min walk - 1.3 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 32 min drive
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Terraza Café Bucarica - ‬5 min walk
  • ‪El Paisa - ‬6 min walk
  • ‪Jarri's - ‬4 min walk
  • ‪Spinning Hot Dog - ‬5 min walk
  • ‪Restaurante Comida China Toy San - ‬2 min walk

About this property

Hotel El Principe

When visiting Bucaramanga, Hotel El Principe is a great choice to consider.

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Bus station shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1938
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Accessible bus station shuttle
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Shuttle transfer per adult: COP 00 (roundtrip)

Optional extras

  • Continental breakfast is offered for an extra charge of approximately COP 14000 per person
  • Shopping center shuttle service is offered for an extra charge
  • Laundry facilities are available for an extra charge of COP 10000 per day

Renovations and closures

This property is closed from October 31 2025 to October 30 2027 (dates subject to change).
The following facilities are closed on Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Children & extra beds

  • Rollaway beds are available for COP 25000 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 457

Also known as

Hotel Principe Bucaramanga
Principe Bucaramanga
Hotel Principe
Ayenda 1502 Principe Hotel
Ayenda 1502 Principe Bucaramanga
Ayenda 1502 Principe Hotel Bucaramanga

Frequently asked questions

Is Hotel El Principe currently open?

This property is closed from October 31 2025 to October 30 2027 (dates subject to change).

Does Hotel El Principe offer free cancellation for a full refund?

Yes, Hotel El Principe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Principe?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Hotel El Principe?

Sorry, there's no onsite parking at Hotel El Principe.

What are the check-in and check-out times at Hotel El Principe?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Check-out time is noon.

Are there restaurants at or near Hotel El Principe?

Yes, there's an onsite restaurant.

What's the area around Hotel El Principe like?

Hotel El Principe is in the heart of Bucaramanga, a short 18-minute walk from Canaveral Mall and 19 minutes' walk from San Pio Park.

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Reviews

Hotel El Principe Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Location

8.8

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Very helpful staff, hotel was comfortable and clean.
Robert, 14-night trip
Verified

6/10 Good

No es el mejor hotel para quedarse.
GRUPO EMPRESARIAL, 1-night trip
Verified

4/10 Fair

Precio alto Habitación muy pequeña No suministran jabón
Ousama, 2-night trip
Verified

6/10 Good

Nos cobraron la reserva más cara. Teníamos 2

No tenían restaurante por restauraciones. No había papel higiénico en la habitación y había mucho polvo por todo lado. Además de eso teñimos 2 reservas y nos cobraron la más cara.
Brayan, 1-night trip
Verified

10/10 Exceptional

Su desmedida atencion son maravillosos
7-night trip
Verified

8/10 Very good

Great staff and location closetothe bus system
3-night trip
Verified

10/10 Exceptional

Mucha hambre

Muy bien. Ayudado por el administrador.
Amaury Esteban, 1-night trip
Verified

10/10 Exceptional

Bueno en relación al precio

Buena ubicación en la zona centro. Excelente servicio
Luis, 1-night trip
Verified

8/10 Very good

Excelente servicio, atención muy bueno y agradable las instalaciones. Solo dos cosas por mejorar, los colchones son muy duros y escuchamos ruidos desde muy temprano, pensamos que los mismos huéspedes.
1-night trip
Verified

8/10 Very good

Sencillo, pero bien atendido

Es muy sencillo, apenas para pasar 1 o maximo 2 noches ... las habitaciones son muy basicas no tienen nevera, el baño apenas con lo justo papel y jabon ...la atencion es muy calida
Leonardo, 1-night trip
Verified

10/10 Exceptional

Excelente
Verified

6/10 Good

no responden mi consulta. Han cobrado iva q no corresponde y no mantvieron el precio de hoteles.com no respondiendo aun guillermo
Verified

8/10 Very good

Hotel agradable y silencioso

El hotel es bonito y elegante, el desayuno deja mucho que desear al igual que el colchon. Por lo demas es bastante agradable.
Verified

8/10 Very good

Great Value, clean, safe, great staff.

For a one night stay...perfect! Staff were great Good breakfast, and early for a quick getaway
Verified

10/10 Exceptional

Nelson, 1-night trip
Verified

10/10 Exceptional

Álvaro Mauricio, 3-night trip
Verified

10/10 Exceptional

carlos alberto, 1-night trip
Verified

10/10 Exceptional

Carlos, 1-night trip
Verified

8/10 Very good

Mario, 1-night trip
Verified

6/10 Good

7-night trip
Verified

8/10 Very good

Verified

10/10 Exceptional

Verified

8/10 Very good