Our family of four really enjoyed our week at the Royal Cancun. The staff were all friendly and attentive, many knew our names by the end of the week. We’ll definitely be back! Shout out to Antonio, our concierge, he was invaluable in making our stay perfect. Really appreciated Alfredo, Patricia, and Fidel on the beach and by the pools, Manuel at La Palapa, Jeremias, out front, the room service staff and all the others who seemed to enjoy their role in making guest experiences the best they could be!