Terrible communication before arrival led to delayed check in and was the cause of great frustration after a long drive. No understanding or apology from the property management, completely opposite response from hotels.com who did their best to resolve the issue and were very understanding. Entering the property we discovered a loudly beeping smoke alarm which we had to take down and remove the battery to stop the annoying sound. The property needs some maintenance, a broken cupboard door in the kitchen, the shower hose leaks. The shower is poor quality and has very low pressure and the cubicle is small for what is quite a spacious property. No lamp shade on the ceiling light in the main bedroom and no bedside lights. Poorly equipped with crockery and cutlery. The property has potential to be a very pleasant place to stay but clearly the management show little interest in maintaining it to a high standard. The pictures and description flatter to deceive. The overall attitude of the property management was unacceptable.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2021 年 11 月 20 日
Pleasant stay at Leeds Nazarene Appartment.
The rooms were clean and comfortable and the kitchen fully equipped. Free and strong Wi-Fi connection. Enjoyed our stay.
Ann
Ann,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2021 年 6 月 4 日
The apartment was great and a short drive into Leeds City Centre.
ROBERT
ROBERT,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2020 年 7 月 4 日
Simon
Simon,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2020 年 3 月 6 日
Ashley
Ashley,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2019 年 8 月 6 日
Very good space, layout and close to shopping center.
Toilets cleanness needs to be improved.
真实旅客
27 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2018 年 9 月 13 日
Alice
Alice,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 4 月 30 日
Excellent stay
The apartment was lovely, just as described with minimal noise and some home comforts