The hospitality is outstanding, we highly reccomend this hotel.
ANIL
2 晚家庭旅行
2/10
I was to arrive in Bhubaneshwar in the early hours of 26th by train and wanted to reach the hotel and sleep for a few hours before I head out again. Hence decided to make a reservation for the previous night itself so that I wouldn't have to deal with the hassles of an early check in.
Unfortunately my train got delayed and when I reached the hotel early in the morning hoping to check in and get some sleep - I was in for a rude shock. They told me that my room was cancelled as it was treated as a no show the night before and hence refused to honor my booking and give me a room (although they did have rooms available). I told them that my phone number was on record and the onus was on them too to confirm if the guest is not coming before unilaterally deciding to cancel the room treating it as a no show and appropriating the entire amount paid; the staff were pretty rude and refused to even consider my situation
Flabbergasted but too tired to go anywhere else, I paid the full price for an entire day rent at the hotel and booked another room and got some rest.
I travel all the time but this has never happened to me previously. Sad that it should even happen and that too at a premier hotel
Srinivasa
1 晚商务旅行
10/10
Service was excellent
Priyadarshi
3 晚家庭旅行
10/10
anshuman
2 晚行程
8/10
Sailendra
9 晚行程
10/10
Great property!! My parents loved the stay
Ankit
2 晚家庭旅行
10/10
Swosti Premium, I stayed for almost a week. One of the grandeur hotel in Bhubaneswar located in a posh area with other adjacent five star hotels. Cozy, quality and comfort. I got to meet many friends and authors in the lobby, cafe, or in their restaurant. The staff particularly Anant, and Kamaluddin were always preset with a smile to take care of my needs. Other staffs as well were friendly and courteous. Would love to come back again at this place.
Manorama
6 晚行程
10/10
Ela
1 晚行程
8/10
We stayed two nights and closer to all places that interest us.
Mahendra
2 晚行程
10/10
Puspanjali
2 晚行程
10/10
Spacious and well appointed room, very comfortable bed, good lighting and climate control, well appointed bathroom. First-class buffet breakfast, with Indian and Western options. Lovely pool. Gorgeous grounds. This was my second very satisfactory stay at this hotel.
Ron
8/10
Good ,well maintained property in the heart of the city
Sidhartha
2 晚行程
10/10
真实旅客
1 晚行程
8/10
Towels are too old .just washed .
真实旅客
1 晚行程
6/10
Due to the age, maintenance of the hotel is not up to the mark.
Km
3 晚家庭旅行
8/10
Upscale hotel but very pricey food and cheap gimmicks. Check mini bar items before check out in the presence of staff. Tried to foist false charges for a partially open bag of chips when the customer paid 11000 for a single night of stay.
真实旅客
1 晚家庭旅行
10/10
真实旅客
1 晚行程
6/10
Was automatically charged in USD with my US Credit rather in the local currency - which meant that we paid 5% more. The water in the tap tasted strongly of iron but that diminished after a couple of days. Bathroom was quite shabby. We paid a very high rate for a mediocre experience.