2/10 很差
2025 年 9 月 13 日
Frustrated and disappointed
I booked a large suite with 2 queen beds and a pull out couch, kitchenette, etc. When I arrived and checked in, they informed me that they did not have a room with 2 queen beds available. They also said a call should have been made to me, but there were no missed calls or voicemails. They told the gentleman that checked in right after me the exact same thing. I’m not sure why they allowed rooms to be booked that were unavailable. They did send us across the street to a sister hotel that did have 2 queen beds available, but the room was much smaller without a couch or kitchenette.
Deborah
Deborah,1 晚家庭旅行
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