In the heart of Hamburg, The Westin Hamburg offers a serene retreat with Heavenly Spa and a coffee shop. Enjoy local cuisine at Fang & Feld restaurant or unwind in the garden, indoor pool, or health club. With multilingual staff and free in-room WiFi, previous guests praise the hotel's helpful team.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Pet friendly
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Self parking
24-hour room service
Coffee shop/cafe
11 meeting rooms
For families (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Separate sitting area
Television
The current price is CNY2,021
CNY2,021
CNY2,163 total
includes taxes & fees
May 17 - May 18
Why we love this property
Work, relax, succeed
Located in the city center, this hotel offers 11 meeting rooms and workstations. After business, guests can enjoy the spa, sauna, and late-night room service.
Culinary heaven
This hotel boasts a restaurant serving local cuisine, a cafe, and a bar. Guests can enjoy buffet breakfast, in-room champagne, and vegan or vegetarian options.
Spa serenity
Discover a full-service spa with massage, aromatherapy, and body treatments at this hotel. A fitness room, sauna, and steam room complete the wellness journey.
HafenCity Universität Hamburg Station - 21 min walk
Baumwall U-Bahn - 9 min walk
Überseequartier Station - 16 min walk
Rodingsmarkt U-Bahn - 18 min walk
Restaurants
Heimathafen - 10 min walk
Barrossa - 11 min walk
Ti Breizh - 12 min walk
Das Feuerschiff - 12 min walk
BLICK Bar Elbphilharmonie - 1 min walk
About this property
The Westin Hamburg Elbphilharmonie
When you stay at The Westin Hamburg Elbphilharmonie, you'll be within a 15-minute walk of Elbe Philharmonic Hall and Miniatur Wunderland. You can visit the spa to indulge in massages, facials, or aromatherapy, and local cuisine is served at Fang & Feld, which is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Baumwall U-Bahn is 9 minutes away.
At a glance
DONE
Hotel size
244 rooms
Arranged over 20 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 6 and younger eat free breakfast
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Pets
Pets allowed (1 total)*
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Onsite self parking (EUR 35 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
Toys
Working away
11 meeting rooms
Conference space (7696 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Built in 2016
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Fang & Feld - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
BLICK - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 37 for adults and EUR 14.50 for children
Children & extra beds
Rollaway beds are available for EUR 75 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per night
Parking
Self parking costs EUR 35 per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg
The Westin Hamburg Elbphilharmonie Hotel
The Westin Hamburg Elbphilharmonie Hamburg
The Westin Hamburg Elbphilharmonie Hotel Hamburg
Frequently asked questions
Does The Westin Hamburg Elbphilharmonie offer free cancellation for a full refund?
Yes, The Westin Hamburg Elbphilharmonie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Hamburg Elbphilharmonie?
Yes, there's an indoor pool.
Are pets allowed at The Westin Hamburg Elbphilharmonie?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Westin Hamburg Elbphilharmonie?
Yes. Self parking costs EUR 35 per day.
What are the check-in and check-out times at The Westin Hamburg Elbphilharmonie?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at The Westin Hamburg Elbphilharmonie?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at The Westin Hamburg Elbphilharmonie and nearby?
The Westin Hamburg Elbphilharmonie has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Westin Hamburg Elbphilharmonie?
Yes, Fang & Feld offers local cuisine.
What's the area around The Westin Hamburg Elbphilharmonie like?
The Westin Hamburg Elbphilharmonie is in Hamburg City Center, a short 9-minute walk from Baumwall U-Bahn and 10 minutes' walk from Miniatur Wunderland.
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Reviews
The Westin Hamburg Elbphilharmonie Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was extremely generous and the staff, including Gianluca, were very kind and helpful. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
View
Room
Service staff
Location
Harbors
Breakfast
Amenities
Concert halls
Building
Restaurant
Reviews
Verified
8/10 Very good
Jan 8, 2026
Room was clean, the view from the lobby was amazing. Central location.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2026
View from the room was stunning. Very clean. Housekeeping staff were very pleasant.
Anne
Anne, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2025
5 star Hotel with 5 star experience and personel - a gem in Hamburg you have to stay at; warm welcome from the clear signed Garage entrance and lovely assistance with the bags and check in.
Patrik
Patrik, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
I stayed here because I was attending a concert at the Philharmonie, and it couldn’t have been more convenient — it’s just steps away! The hotel is clean, modern, and within walking distance of many of Hamburg’s most iconic sights. A perfect choice for anyone visiting the city.
Claudia
Claudia, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Excellent location and service. Stunning building!
Julie
Julie, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2025
Beautiful hotel, staff pleasant and helpful and a great location. Definitely recommend
Catherine
Catherine, 3-night trip
Verified
6/10 Good
Nov 5, 2025
Lovely staff. Room was spacious and a very good size. Spa and swimming pool was disappointing, didn’t look like the online photos and old and outdated. No sauna. More like a kids pool with weird lights and pretty cold.
Olivia
Olivia, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2024
Great location 15min walk to town centre short walk to miniture wunderland
Chris
Chris, 3-night trip
Verified
10/10 Exceptional
Jul 24, 2025
I got a corner room upgrade. Had amazing views. Floor to ceiling glass all over. Even the bathroom has great views. Was a great experience to stay in an iconic piece of architecture.
Chad
Chad, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2024
Great location if you’re going on a cruise. Near the cruise terminals. Easy access to area attractions.
Edwin
Edwin, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2024
Great location especially if you are a fan of classical music, Elbphilharmonie is literally few steps from the main lobby
Emad
Emad, 4-night trip
Verified
10/10 Exceptional
May 16, 2024
Room service is great!
Jinming
Jinming, 2-night trip
Verified
10/10 Exceptional
Sep 19, 2024
The Westin Hamburg Hotel is one of our most favorite hotels in Europe. The hotel is especially convenient for us going to Elbphiharmonie almost every evening. The view from our suite is spectacular! We shall definitely return to Hamburg just for the Westin and Elbphilharmonie!
Y.
Y., 6-night trip
Verified
10/10 Exceptional
Oct 14, 2024
Amazing location in the Elbphilharmonie building. Wow!
Spacious, beautiful room on higher floor with breathtaking views!
Large, delicious breakfast buffet!
Friendly, helpful staff.
Highly recommend.
Daniela
Daniela, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2024
Beautiful hotel. Great location. Staff were awesome. My only suggestion would be to have a small conscience store to get water or snacks for kids. Only stayed one night but it was fantastic. The plaza walk was really cool. Loved the heated bathroom floors too! Thank you!
Pamela
Pamela, 1-night trip
Verified
6/10 Good
Feb 15, 2025
Hotel is fine, rooms are nice, beautiful views
The pool is very small and not suited for swimming
Considering the price level it’s not worth the money, you can fint better hotels in the city center for the same money
Anette
Anette, 2-night trip
Verified
8/10 Very good
Jun 5, 2024
Nice location, Great architecture of the building, very clean. Good breakfast. Just need a smile from receptionists. Their face and communication style tell me it’s German…
SoonPil
SoonPil, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Simply sublime
Went for a weekend and booked a studio apartment - absolutely insane room. Wonderful view, spacious, light, clean. The reception manager was extremely kind, and so was the wonderfully smiling and helpful man, who greeted me at the entrance by the parking cellar, and also carried my bags up to my room. Im very satisfied with the experience and will be back - many times!
Dinah
Dinah, 1-night trip
Verified
10/10 Exceptional
Jun 13, 2024
My New Hamburg Favorite Hotel.
The Westin Hamburg might be the nicest hotel that I have ever stayed in.
The rooms were outstanding with modern fixtures and very comfortable beds.
The Westin is located the same building as Hamburg’s amazing Elbephilharmonie concert hall.
A recommendation for guests: make a reservation in the bar on concert nights. Otherwise you will not be able to get a table and see the view of shipping traffic and lights along the Elbe River.
Craig
Craig, 1-night trip
Verified
10/10 Exceptional
May 17, 2024
Everything was just perfect from the assistant that helped us with our bags, the concierge , the restaurant staff . The concierge went out of their way to accompany me to the concert hall to get tickets for mum in a wheelchair . The place was so accessible for someone in a wheelchair, my mum felt safe and staff ever willing to help . They were so pleasant and helpful at everystage. I intend to go back in early June and without hesitation will be right back at the Westin again . Many thanks for the excellent service .
Indra
Indra, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2024
First off, I am from Hamburg and I used to work across the street for a huge media company for years. I left when the Hafen City was being planned.
Oliver the concierge is a true gem.
The hotel is very clean and well located (not talking about the whole controversy about the Elbe-Philarmonie).
Friendly and very professional staff all around.
Cleaning crew could benefit from being less intrusive (they REALLY wanted to clean the room regardless of the Do Not Disturb sign), but this almost neat picking...
Joel
Joel, 9-night trip
Verified
10/10 Exceptional
Oct 26, 2024
Location, location location if you are a regular at the Elbphilharmonie then this is heaven for you, you just need few steps to be inside the concert hall, the views from the room are stunning , the Spa is really good, breakfast is amazing and all the staff there are fabulous, the only drawback in the hotel is the express service or speed service button on the phone sadly no one answers the line in a hotel which is a Marriott I never experienced this before and the reason is always we are busy, it happened so many times wether you want to order in for room dining or if you need help with your luggage, every time I have to go down to ask for assistance and that was not convenient at all, I mean there should be a designated person for this line just to reply and if they are busy just to assure you that we will get back to you instead of keep on trying for more than half an hour or 45 minutes.
Emad
Emad, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2026
Great hotel in a beautiful Elbphilharmonie. Spacious room, good breakfast and friendly service.