Hotel con playa divina, snorkel justo frente al hotel muy bonito, habitaciones cómodas. Comida muy buena sorprendentemente para un todo incluido, es muy buena calidad. Pero lo mejor el mar y las vistas ESPECTACULARES
JENNI
4 晚家庭旅行
10/10
Monica
1 晚行程
8/10
真实旅客
8 晚家庭旅行
10/10
Brandon
5 晚行程
8/10
Nos trataron muy bien sobre todo en la atención en restaurantes.
LUIS
2 晚家庭旅行
2/10
Me hicieron cargos incorrectos en mi consumo. No estaba nadie del personal requerido para hacer la aclaración al momento del checkout.
Leticia
2 晚浪漫旅行
8/10
Muy deficiente el servicio de house keeping y poco personal en restaurantes
JOSE ALBERTO
4 晚行程
6/10
Antonio
2 晚家庭旅行
6/10
The Westin was a disappointment to my family. We arrived the first of March. We first noticed the unpleasant odor in the lobby. The smell was stale. The rooms were very bare. We noticed minimal effort for comfort.
However, we must say the beds were very comfortable. The restaurant choices were very limited. One restaurant and two poolside areas were available until 4pm. The one and only restaurant opened at 6pm. Each night was a different theme meal. The beach was nice with very good snorkeling. Depending on expectations, the Westing would be okay for those with plans to do other activities outside of the resort, would be okay. For our family, it was much less than what we had hoped for.
Dawn
9 晚家庭旅行
10/10
James
3 晚行程
10/10
Donald
4 晚行程
10/10
Sheryl Lynn
3 晚行程
4/10
El hotel está un cuanto descuidado. La habitación tenía muchos detalles. La habitación con detalles como las paredes de los baños un cuanto despintadas. Las lámparas de los burós de la cama exudadas y en mal estado. La ventana principal de la vista al mar sucia. El staff no todos son amables. No creo nada oportuno que me marquen a las 9 30 am para segun preguntar si todo está bien en la estancia y al mismo tiempo ofrecerme tours 930 am de vdd? No lo recomiendo pues creo que está sobrevalorado el hotel
Diego
2 晚浪漫旅行
10/10
Min
3 晚行程
10/10
Thomas
2 晚行程
6/10
Alexandra
1 晚浪漫旅行
2/10
Amy
6 晚家庭旅行
10/10
Loved breakfast on the ocean. Beautiful small resort.
Mark
6 晚行程
10/10
Absolutely beautiful! We will be back!
Brittney
5 晚家庭旅行
6/10
I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby.
The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided .
The food at the cozumil restaurant was terrible, bland pizza and pasta.
Waldemar
4 晚行程
6/10
Sarah
3 晚行程
8/10
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.