We were only there one night but the room was excellent. The fitness center and pool are very nice. Having starbucks and a restaurant downstairs was extremely convenient. We booked this hotel because it was next door and connected via skywalk to the Ford Center. Only complaint I had was trying to get a late check out. I called the hotel prior to arriving, spent quite a bit of time on the phone only to be told I have to check with the front desk when I check in. Arrived for check in and they told me I'd have to check in the morning. Stopped at the front counter again in the morning and was told check out was changed to 11am instead of 12pm which it said we I booked the room. They would not allow a late check out, because of all the people checking in that day which I understand but would have preferred to not have to go through 3 people to get my question answered. We didn't check out until almost noon and they didn't have a problem with it.
Justin
Justin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Was not thrilled about having to pay for parking after paying a higher amount for my room than I normally do.
Darlene
Darlene,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
great
Bill
Bill,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Francis
Francis,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
My event was canceled less than 24hrs and I tried to change my stay for a different date. I wasn’t expecting a refund just wanted to stay a different night. The hotel wouldn’t and now I am out the money for a night that was out of my control. This hotel is connected to the event center and should be willing to work with situations like this.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Jorge
Jorge,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
The lady at the front desk wasn’t very friendly. When We called the front desk for shower gel, as we there wasn’t any in our shower, I felt like we were bothering her. Otherwise our stay was nice.
Larry
Larry,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 28 日
Lots of homeless people around the property.
Valerie
Valerie,2 晚结伴旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Jeremiah
Jeremiah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Great Stay
Very nice hotel. some of the furniture was a bit beat up but overall condition good. Only complaint is that there was no toilet paper stocked in our bathroom.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Mark
Mark,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 15 日
Chris
Chris,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Decent hotel. Connected to venue which is why we was there. But no breakfast and high priced
Ashley
Ashley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Great access to ford center for a concert!
Jan
Jan,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 11 日
STACY
STACY,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 11 日
The best part about this hotel for me was not having to stand stand in the long line me to get into the concert at the Ford Center. You just walk through the breeze way and show your ticket and you are in.
Sarah
Sarah,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 11 日
Hotel was excellent for convenience to the Ford Center but our check-in was delayed for over an hour from the 3 pm posted time. Staff was not equppied to handle the volume of folks arriving and did a poor job of communicating with us