Estrutura incrível, comidas com excelente qualidade e muita variedade e opções. A única coisa que realmente incomoda muito é o fato de a grande maioria dos funcionarios não atenderem com boa vontade ou estarem sempre a espera de gorjetas para servir um simples café. Fica muito nítido a falta de empatia da maioria, mas claro que ñ sāo todos. Mas este fato pareceu ser uma pratica comum e que em nada incomoda a administração do Hotel. No mais, recomendo o Hotel e voltaria certamente.
Joaquim
7 晚家庭旅行
10/10
Quarto bem arejado, confortável, espaçoso. Banheiro grande, água da banheira e chuveiro com boa pressão e bem quente. Comida boa em
Especial o restaurante temático Lê gourmet.
Segunda vez que estivemos no fantasia e não nos decepcionamos. Voltaremos com certeza!
PAULO VITOR
8 晚家庭旅行
10/10
Dennis
6 晚行程
10/10
Estadia incrível. Equipe do hotel é espetacular, com destaque a camareira Yandira, concierge Osvaldo e equipe de animação, Júlia Alfredo entre outros.
Comida boa, porém, restaurantes típicos exigem reserva para refeições mesmos que estando quase vazios.
Algumas localizações fechadas do hotel tem cheiro de umidade, e a sala de jogos estava desativada e não nos foi avisado previamente.
Noites muito agradáveis com várias opções de lazer e entretenimento adultos.
Entretenimento para as crianças completo.
No geral o hotel é muito bom.
Thiago
9 晚家庭旅行
2/10
Terrible, for two occasions we were left without electricity, the buffet restaurant was bad, the children's video game area had no air conditioning, the bed was uncomfortable, there were no activities for children, and the worst part is that I was bitten by a centipede.
The best part is its beach.
Guido
4 晚家庭旅行
4/10
Mikael
7 晚家庭旅行
10/10
Shane
7 晚行程
10/10
Was definitely amazing
Edward
2 晚家庭旅行
10/10
Excellent customer service.
Marisabel
2 晚浪漫旅行
8/10
Excellent for family with kids.
Marietta Marquez
4 晚家庭旅行
10/10
Wonderful
Reuven
7 晚家庭旅行
6/10
Staff at the bar, restaurant and pool were great. My problem was with the room, it was outdated and dirty. The bathroom towel holder broken refrigerator didn’t work and I had the worse view. The view was supposed to be to the garden which it wasn’t it was facing the other building and all I was able to see was the motors of the AC units on top of the building. The room and whole resort infested with mosquitoes, u couldn’t even sit for a drink because they will eat u alive even with mosquito repellent. The buffet was ok food wasn’t good and all the restaurants were booked, we where able to eat a the Japanese restaurant which was at 10pm the only reservation and on top dirty and roaches crawling this was on the punta cana resort side of Bahia. The only good thing was that I’m Dominican and was able to communicate with the staff well and they were helping me with what I needed. But I will not come back to this resort.
Carolin
3 晚家庭旅行
10/10
Siempre excelentes los amo los mejores en atención animaciones 😍comidas limpiezas seguridad ❤️como en casa 🏠
Yudelka
2 晚家庭旅行
10/10
Very friendly and helpful staff
Jamie
7 晚家庭旅行
10/10
Excelente hotel en general
Mavilinet
5 晚家庭旅行
4/10
The rooms smell like dog piss and the vathroom had mold. Discussting
Johana
3 晚行程
8/10
The resorts has a lot of programming and is very entertaining and fun. The rooms are not sound proof at all (you can over hear your neighbors conversations and staff in the hall and furniture moving on the room above). The room and pool was pretty clean. The resort is just a little dated. But overall a good stay.
Sahar
7 晚家庭旅行
10/10
Very good.
Bryan Van
7 晚家庭旅行
4/10
My child got sick with an unknown virus at the hotel. He developed a high fever, lost his appetite, watery red spots appeared on his body, especially in the joints and around his mouth, after which scars began to appear on his skin.
Also, my friend who traveled with us got diarrhea of independence, which lasted for 5 days.
This may indicate unsanitary conditions or the presence of viruses on the hotel premises (buffet or pool).
I am very upset by such events.
Pavlo
9 晚家庭旅行
8/10
Kids had fun. Food was so so. Most of tye restaurants were just OK.
SEBASTIAN
9 晚家庭旅行
6/10
Evgeniya
6 晚行程
6/10
The pools, beach, and restaurants were good. The rooms were not the best. We had a toilet and rood leak in our first room and the AC did not work well after switching and we could not get it to a good sleeping temperature.
Andrew
7 晚家庭旅行
8/10
Kid friendly resort, clean and great food. Restaurant reservation the only downfall as its not easy to book your time. Property is far from the beach but there is available golf cart service that compensates if walking is not your thing.
Dominic
6 晚家庭旅行
4/10
The resort staff always looks annoyed, they always acted like you are inconveniencing them and are not at your service which is what we want when we are in vacation. I would not go back to this resort again