Rooms were extremely hot. Staff had three fans in there but it just circulated hot air. Made it difficult to sleep at night
Noise of fans & heat of room.
Not the best!!!!
Berenice
3 晚行程
10/10
Sarah
1 晚行程
10/10
Kate
2 晚行程
8/10
Sanjeev
3 晚行程
10/10
Loved the hotel. Its location was perfect. We were in easy walking distance to the train station and a departure point for our tour to the cliffs. Our room was very nice, however, be aware that the third floor is under renovation. Our initial room was not up to my standards and it did not have air conditioning. The manager changed our room immediately and all was great after that. The bar and restaurant are very pretty, clean and upscale. The breakfasts were exceptional for an included breakfast. The servers allowed us to customize our meal with the menu choices so that was wonderful.
Joan
2 晚行程
10/10
Marco
1 晚行程
10/10
Excellent location, extremely helpful and kind staff, very comfortable and clean room.
Monica
1 晚浪漫旅行
10/10
John
1 晚行程
10/10
Wonderful!! Elizabeth at reception was amazing! I mentioned that we were on our honeymoon, and she upgraded us to a suite at no charge! Would absolutely stay here again!
Julia
1 晚行程
10/10
Excellent hôtel avec un superbe restaurant et idéalement situé. Staff très professionnel. Hautement recommandé.
Cyrille
1 晚浪漫旅行
10/10
I felt very safe, staff was helpful with my double booking and even upgraded me.
Mary
1 晚行程
10/10
Fiona
2 晚结伴旅行
10/10
ERIC
2 晚行程
10/10
Roozbeh
4 晚商务旅行
10/10
Trevlig personal, vackra och fina rum, inställbar värme, bra beläget och bra frukost. Atmosfären i restaurangen är varm och konstnärlig och jag hade en mycket trevlig vistelse.
Allen
4 晚商务旅行
10/10
The staff was great & had good recommendations!
Stephanie
1 晚行程
8/10
Excellent location. Close to everything especially train station. Trip to Galway and surrounding areas was outstanding
Lourdes
3 晚浪漫旅行
10/10
The people that worked there were kind, thoughtful and helpful!😊
Jeannette
1 晚家庭旅行
8/10
Great property.
Robert
1 晚浪漫旅行
10/10
Lovely hotel, great location and gorgeous room…but the highlight was the staff !
A super warm welcome, wonderful dining experience and food, comfy bed and gorgeous shower…10/10 for everything.
It was my first time to Galway and will definitely be staying here again the next time I visit !
Sara
1 晚商务旅行
8/10
Very Friendly Staff and pleasant staff. Dining Options were excellent, Both dinner & breakfast were superb.
Rooms were nicely decorated and comfortable. Tiles in bathroom could do with a deep clean.
Exceptionally convenient for Galway City
Mark
1 晚结伴旅行
10/10
Excellent stay. Wonderful staff, comfortable clean rooms. Best location. Gorgeous restaurant and bar. Breakfast each morning was also quite good.
wendy
10 晚行程
10/10
Had a nice visit, enjoyed a full restaurant breakfast, and the location was SO close to bus station for airport return. 👍
Nancy
1 晚浪漫旅行
6/10
It’s a shame because it is a very pretty hotel with a beautiful restaurant and bar and cafe attached, but I would never stay there again. We came back to our room late afternoon and the beds were not made, only a couple bath towels replaced but left no hand towels or washcloths. There is no bath mat towel. The coffee packets were not replaced. I went to the lobby to complain and just so happened to hear the receptionist on the phone with another guest who was saying their room hadn’t been serviced. I told her we don’t care about the beds but would like more coffee and some hand towels. She wrote down my room number and said it would be taken care of. We came back about 10 o’clock that evening and it still had not been done. I went to the lobby again and waited while the receptionist left the front desk and ran off to get the towels. The front desk staff are very pleasant and friendly, but there is apparently a cleaning staff shortage. It sounds minor but it’s the little things that determine whether someone comes back again when there are so many other choices of hotels to stay.