Warm welcome from the staff and they were very helpful during the stay. Room wasn’t serviced despite leaving the card out. Food quality was excellent. The room was a bit tired but comfortable. Could do with air conditioning
Christine
Christine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Good all-round
Location was great for us. The exterior and gardens were beautiful. Staff helpful and friendly. Could not do enough for us. Thank you.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Nice overnight stay in friendly hotel.
Booked a double and twin room. Twin room had more recently been refurnished, furniture in double was a bit tired. Both rooms were lovely and clean. Beds were comfortable and there was a good choice of hot drinks.
Bruce
Bruce,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 23 日
Main aim was sleep - terrible experience
Pros: Staff were great, bar was good. Room large, shower great.
Cons: Mattress was collapsed in the middle, I slept half the night on the floor, other half with pillows under the mattress. ALL doors had aggressive springs and no sound softening so they all slammed with a bang(ours slammed even when closed it carefully).
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Lost for Words..!
Stayed at the hotel as part of a large wedding party where they were getting married nearby… with limited choices of hotels in the area with the size and apparent 8.8 / 10 rating we thought this was a safe option however we have left extremely disappointed.
With it being the hottest day of the year on record, checking into our room, window was on restrictors (which we managed to undo after googling the product) and our black out thick blind was broken in the down position therefore getting no air flow. Receptionist was helpful when we called, providing us a desk fan and a make shift solution to get the blind open by wrapping the broken cord round it. No further rooms were available for our stay, not because they were fully booked but they ‘hadn’t been cleaned’!
Room was dusty with the phone looking like it’s not been cleaned in years… bathroom was clean however toilet seat cover missing. Warning it is also a big glass box in the room with well placed manifestation for privacy…
Throughout the hotel there were signs of major refurbishment required and also building work taking place with a huge hole in the ceiling and flooring missing randomly.
Communal male toilets hadn’t been cleaned between Saturday evening and Sunday upon checkout which personally is a huge red flag..!
We never complain however we wanted to share this experience and would urge hotels.com to consider their listing on the website as we left extremely dissatisfied especially given the cost.!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
The bed was so uncomfortable, sitting on the bed and you end up sitting on the base
Not keen on the glass bathrooms , some things are meant to be discreet no privacy in the bathroom
Emma
Emma,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
Wouldn't stay again
The hotel room was large, but we ended up in an accessible room which had glass walls to the bathroom, with only thin frosted strips, meaning very little privacy. The mattress was also really poor offering very little support with no air con (on one of the hottest weeks of the year). The carpets were also really stained and it just generally felt like it needed a good clean and refresh.
Charlotte
Charlotte,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
George
George,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
One night stay. Good value for money. Comfortable rooms and very good food. Staff very attentive and friendly.
Mike
Mike,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Roselle
Roselle,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 2 日
Allen
Allen,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Great Location and grounds. Service was relaxed but quick. Room was great with everything you need for a business night away
simon
simon,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
Needs updating and modernization of menu and bar offerings
Melanie
Melanie,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 14 日
I like it that my little dog is welcomed so nicely and the staff are so friendly
Lesley
Lesley,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 6 日
Im not to happy to be honest. The sheet when i pulled back the quilt had blood stains it was washed but the stains where still visible. The tv didn't work. I was moved to another room witch was better But i could turn on the tv then managed to by the button then the remote didn't work. Twice i went to the desk for another remote they didn't work in the end they found one that did work. The glass wall to the bathroom was filthy the mirror in the bathroom was filthy Next day as i went to leave i was stopped at the desk saying my card was declined but no one let me know while i was there embarrassing when there's people around you that turned out to be a fault with the booking in system. I ordered a medium rare stake witch was over cooked. Whilst i was in the restaurant to to that of in the next room with big doors there was a karaoke going on witch was very loud. All in all im not at all happy and will not be returning
Marc
Marc,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Really nice hotel and staff are fantastic…
We stayed in a superior room and only thing that was annoying is the ‘posh’ bathroom that has the see through glass…
No couple needs that
Mark
Mark,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Very good place to stay - friendly helpful staff. Good EV charging
John
John,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 14 日
Mark
Mark,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 12 日
Nice place
The Quorn Grange is a very good hotel but the staff are quite short handed. At breakfast there is just one staff member struggling on her own.
In the evening, the bar is unattended for lengthy periods.
Jacob
Jacob,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Martin
Martin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
The hotel is clean and tidy. Ample parking space. Staff are really friendly.
Only negative, which would stop me staying there again, the toilet has a glass wall around it with hardly any frosting on the glass. Sorry but whoever designed this is either kinky or odd. It's ok if you were staying your night on your own, but there are certain things you don't necessarily do in front of a loved one!
Richard
Richard,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 6 日
3 uncomfortable nights
Cold shower tacky fittings loose toilet seat bedside lamps not working chest of draws fall to bits if you try to use them stained carpet. In General very inferior for the money. Restaurant closed 20.30 which is the time I got in.