Taking our own garbage out. Never had to do that in all the time we have stayed in hotels.No lights out in the parking lot when we came home in the dark. No map in our room Of the facilities. Didn’t understand the TV and no instructions whatever.
Rlynn
Rlynn,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2021 年 9 月 26 日
It was average. Clean but dated
Mishon
Mishon,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2021 年 9 月 25 日
Dustin
Dustin,2 晚行程
Hotels.com真实住客点评
6/10 好
2021 年 6 月 21 日
Over Priced....Little Room....
I wouldn't pay this much for this place ever again. Its a pretty small hotel room, no mini fridge or microwave. We actually had to take our own garbage out, which is strange for a hotel room. The dumpsters to take it too were over flowing also. It was a nice room and in good shape just way over priced!!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2021 年 5 月 11 日
Great stay
Great place. Two fantastic restaurants and an amazing bakery on location. We stayed in the villas and not in the hotel portion itself. Also the activities available on site are excellent!
Benjamin
Benjamin,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2021 年 2 月 7 日
The Villa’s were cute, but that’s not enough to bring us back. We booked with the attraction to the jetted tub, which was broken. No response from property manager when contacted. Bed was just as uncomfortable as sleeping on the floor. And the NOISE!!! Get ready for 4 am wake up calls to screaming children running up and down the hallways, in adjoining rooms, or anywhere else in the vicinity for that matter. You can hear EVERYTHING!
真实旅客
2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2021 年 2 月 6 日
Ski 2021
Villa was good, spacious, comfortable. Villas have keurigs. Need regular coffee pot. Only two coffee pods were provided for 4 days w/3 adults...but 6 tea pods. When we called front desk to request more, we were told Zermatt didn't service our Villa. Need additional garbage bags too... wiuld stay again. Good location.
Terri
Terri,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 1 月 27 日
Ann
Ann,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 11 月 16 日
Spacious Room, Perfect Location, Stunning Views
Amazing time at Chateau Villas. Very close to the Homestead Crater, lots of room to spread out and loved the split bedroom plan with the living room in the middle. Kitchen had everything we needed. Covered parking spot was a welcome surprise! Will definitely stay here again!
Hilary
Hilary,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 11 月 15 日
Love
We loved it. Very peaceful and quiet. Access to the year round pool swimming in the snow is always an adventure the kids love.
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 11 月 9 日
Wonderful place
We always have fun at zermatt. It was a beautiful room with plenty of space.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 10 月 29 日
Dirty room, loud
There was dirty socks and underwear left on the floor from the previous guest. It was behind a chair. There was a party going on below us after midnight. Extremely noisy. They assured us they took noise complaints seriously and would take care of it but never did. Then they stopped answering the phone. They also want you to take your trash out to the dumpster when you leave. So what are we paying housekeeping for?
Julie
Julie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2020 年 10 月 19 日
Dissapointed
Very dated property. Didn't seem particularly clean or well kept.
Thomas
Thomas,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 10 月 12 日
真实旅客
2 晚行程
Orbitz真实住客点评
10/10 绝佳
2020 年 9 月 25 日
Great accommodations and very very helpful staff. Spacious unit, much more than in a hotel room.
KUBBEH
KUBBEH,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2020 年 9 月 21 日
真实旅客
2 晚行程
Expedia真实住客点评
8/10 很好
2020 年 8 月 31 日
I’ve stayed in these before but I’ve always had the hotel manage them. It was different going through the vacation homes.
I love the place. We always stay in the villas. This time we got 2 queen and king suite with the kitchen.
I didn’t give it an excellent as my experience this time was not as great as my previous. We stayed 2 nights. Fri-sun. They are $25 to bring you clean linens and another $25 clean up the room.
For the costs to stay here I expected better amenities. Wifi was not very good. Only 4 kuregg Coffee cups, the salt and better were gone. It’s a bit of a walk to take your trash too, which again, not a big deal but when your 350 a night... I expect better service.
Location is amazing, zermatt hotel is amazing. I just love going up here and escaping the world.
BGut
BGut,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2020 年 8 月 24 日
Amanda
Amanda,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2020 年 6 月 20 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 6 月 8 日
Fabulous place to stay, would definitely reccomend!