The staff has completely changed. The current staff is friendly and efficient, but I do miss the folks that used to work there as they new me by name.
jennifer
jennifer,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Checked in on May 2 for a wedding and checked out on May 3. The young man at the desk when we checked in was extremely nice and helpful. The room was clean and the breakfast on Saturday morning was excellent.
After checking out on Sat. and driving several hours home I realized I had left a clothing bag hanging in the closet of my hotel room. I immediately called the front desk at the Hampton in Springhill to arrange for a relative to pick up this item as he was leaving Spring Hill on Sun. morning. The lady at the desk was not at all helpful and said I would have to call the next morning at 9am and talk to the housekeeping supervisor.
I knew exactly where my item was but she was not willing to discuss it or help me.
This is causing much inconvenience for my relative to have to wait until 9am or later to pick my item up. He had planned to leave Springhill early on Sun. and will now have to wait.
This s NOT acceptable customer service.
Nelia
Nelia,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Only place I stay while traveling on business in Columbia TN. The staff is always the best and the hotel is the best in the area. Clean, safe and absolutely wonderful!
joe
joe,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
The staff was very helpful the only issue was the toilet in my room didnt flush very well.
robin
robin,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 14 日
Very noisy room. Kids running on floor above at all hours sounded like ceiling coming down. Small rooms.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Super clean
Vicky
Vicky,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Melinda Mindy
Melinda Mindy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Charmayne
Charmayne,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Clean & comfortable. Thank you for keeping furnishings nice
Vicky
Vicky,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
The only thing was the hotel kept calling to confirm my arrival over and over
Marcella
Marcella,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Excellent accommodations👍
Everything was very nice & all our needs were met. The breakfast was delicious & well presented.
The only suggestion I have for improvement would be adding an exhaust fan in the bathroom.
Mary
Mary,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Hannah
Hannah,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Michele
Michele,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Very clean and quiet stay. Will likely stay here again.
James
James,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Perfect for my family and incredibly safe area. Plenty of variety of dining and a shopping area as well. Only complaint is the door "chain" was loose, but the area was so safe we really didn't worry about it. Excellent food, very clean and fancy. Will be staying again in the future. thank you
Stefanie
Stefanie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Laura
Laura,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 18 日
SEOK JONG
SEOK JONG,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 18 日
Beth
Beth,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Wonderful staff, especially the housekeepers and the front desk folks. Only stayed one night but will keep this one in my list of places to stay in the Nashville area. Had a problem with the door on first room and the housekeepers did their best to resolve it but it was a broken handle. Front desk upgraded me to a really super room. All in all, everyone at this Hampton Inn treats the guests like they're in a top tier Hilton property!