It was "somewhat OK" until my last night at the property. At 3am I was disturbed by the noise from the room upstairs, loud music, doors slamming, things being thrown on the floor. I called reception at 3:35am to complain, Reception said they would talk to the people. Quieted down for about 5 minutes and it started up again 5 minutes later. At 3:55am I AGAIN called reception they said they would handle it again. 5 minutes after AGAIN the noise continued. I was flying out the next morning so I said the "hell with it" and stayed awake. The hotel NEEDS to have a policy where if they have to go 2 times to a room, the Police are called and the people are expelled from the property. I guess this is too much to ask for a Latin Country where they all enjoy noise... There were other things that were not ordinary but too long to list. I will say the Staff (daytime male reception staff and bellboys) were Excellent and did their best. The "young lady" who was at reception in the afternoon's was a "little out to lunch" in my opinion. Not a bad hotel, just lacking a lot of professional guidance from management. Question: Would I stay here again ? Probably, probably Not.