The room was dirty on check in. There were no beddings and the duvet/bedsheets and pillows were stained. It was very difficult to reach the manager on site to resolve this issue. The staff were also rude and not helpful.
The breakfast was average compared to other 5 star hotels.
I honestly would not recommend this facility.
Mariam
Mariam,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 13 日
Peter
Peter,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 7 日
front desk was Better than the Art Hotel
Sulaiman
Sulaiman,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 25 日
very good
itvwas perfect indeed
MOHAMMAD
MOHAMMAD,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 22 日
If you are looking for a quiet, not congested area, this is a great option. 10 minutes from the airport, close to a private beach, a new mall...etc
Angelo
Angelo,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 16 日
Omaymah
Omaymah,8 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 8 日
We liked staying there. They granted all our special requests. Staff were very cheerful and helpful. Breakfast was very good and with a lot of varieties.
Onsy
Onsy,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2023 年 10 月 23 日
The parking garage sucks, I had to walk all the way back down with our luggage because there was no access to the hotel from the parking garage.
The towels had hairs on them so I had to get them changed.
The hallways were a little dark and creepy.
Cornell
Cornell,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2023 年 10 月 21 日
I spent top dollar for the presidential suite only to get there and deal with malfunctioning equipment. The tvs cannot link to the WiFi or your phone, you cannot hear the doorbell from the bedroom, the jacuzzi jets did not work nor did the shower head on it…the water did not get warm enough, the curtains did not open and close with the remote and you couldn’t open them by hand. The minbar was completely empty and the kitchenette area was pointless…no full sized fridge. There weren’t enough power outlets near the bed, the master toilet remote did not work and room service constantly forgot about our orders. I had to call maintenance at least 3 times that first night…if you are considering anything above a standard room, it is not worth your money. You will be disappointed.
JEREMIAH
JEREMIAH,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2023 年 9 月 29 日
Saad
Saad,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 30 日
Mohamed
Mohamed,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 6 月 10 日
rabih
rabih,1 晚行程
Expedia真实住客点评
10/10 绝佳
2022 年 12 月 14 日
BAHAUDDIN
BAHAUDDIN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 10 月 1 日
Everything was great, just a few minor things. Coffee cup cracked, fridge wasnt cold, limited hot water in shower. Room and employees were great, Murphys bar was very good, and the buffet was huge. Overall, a very good place to stay.
Manuel
Manuel,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2022 年 9 月 6 日
Karolina
Karolina,1 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 7 月 23 日
The hotel was perfect and the staff was super friendly and the room was clean. The price of the hotel was great.
The 2 things that I didn’t like are:
1. My room was with a balcony. But there were no chairs at the balcony, so the balcony was useless.
2.I ordered a coffee from Starbucks and when the driver arrived they didn’t allow him to bring it to my room. I called the reception and I told them that the order is already paid, if the driver is not allowed to come upstairs please send the coffee with any of the hotel staff. They answered (it is even not allowed to send the coffee with the hotel staff and you have to come yourself downstairs to take your coffee) !!! That was weird!!
At the check out I told the hotel’s manager about what happened and he told me that it’s not allowed by the ministry of tourism. That was not true because I stayed at many hotels in Bahrain and all of them were allowing the food to be delivered to the rooms.
AHMAD
AHMAD,2 晚行程
Expedia真实住客点评
10/10 绝佳
2022 年 7 月 10 日
Travis
Travis,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 7 月 2 日
Salem
Salem,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 1 月 12 日
I did not like: shortage of towels...
I like: friendly staff
Ibrahim
Ibrahim,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2021 年 11 月 6 日
No signs and no elevators acess in the first 3 floors. I was carrying my luggage everywhere from floor to floor trying to access the lobby. Then I met one of the staff and he walked with me. I thought he is taking me to the elevator but took us to the stairs. He did not offer to carry the luggage. I had to carry all the stairz until i found myself on the street. He said go from the main gate! Check in was quick. I got into the suite. It was clean. Half carpet and half ceramic. But no bath robe, no towels, no slippers, no iron, no iron board and the phone was not working! Went down again and asked for service. It was quick. The in room dining was slow, but good quality (i tried the chicken wrap only). Sorry, I am not going there again. I also informed the manager about everything.