So helpful, arranged tours, airport pickup, general info. Delicious food at the hotel, very convenient for late arrival. Everyone is extremely friendly and pleasant
Dean
Dean,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Kim
Kim,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 7 日
Even though the property itself is excellent with its lanai style and serene feel, the next door neighbors looking into our room window was off putting. Loved the pool and the staff were very friendly.
Janet
Janet,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 2 日
For me i won't go back to stay again.
ANDREW TIN
ANDREW TIN,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 31 日
From the moment we arrived late at night, we found this hotel tranquil and soothing. The room was spacious and every luxury provided. The staff were kind and generous, providing help every moment we met them. Nothing was a burden and we felt rested throughout our trip. We would return! 5*
Lara
Lara,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2022 年 12 月 3 日
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2022 年 8 月 3 日
BONGKUN
BONGKUN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 8 月 2 日
jajoon
jajoon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 4 月 10 日
We stayed here with our kids and it was just amazing. The staff was super friendly, the kitchen in the room was very helpful and the place is 5 mins tuktuk from everywhere
Pankaj
Pankaj,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2020 年 1 月 20 日
Personnel extrêmement gentil et serviable. Nous avons apprécié la qualité de leur service. Chambre confortable
Marlene
Marlene,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2019 年 12 月 6 日
Family Trip - First time to Cambodia
Great for family as the service was provided based on exclusive needs of the family. Be it slight change in standard breakfast, need for additional equipments in the kitchen, arranging comfortable vehicles in quick time - all was handy when you are with kids. Mr Orleang was kind enough to personally take care of the special needs of the guests. Once he toile is for a day your when the other driver/guide wasn’t available. Not crowded and quiet place with easy access to main road.
Sivakumar
Sivakumar,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 11 月 25 日
Beautiful hotel. I like that the hotel has a Cambodian style to it as opposed to standard Western style hotel. The pool is beautiful and we even had a small personal pool on our balcony.
Staff was very friendly and helpful. The restaurant was good. I also like the location, in a typical part of the city as opposed to a tourist part of the city. It is located on what is called Cambodian Pub Street, which is the pubs the locals go to as opposed to the tourist Pub Street located downtown. I found the restaurants and bars on this street much more interesting than those on the more famous Pub Street. I would stay here again if I return to Siem Reap and highly recommend it to others.
Michael
Michael,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2019 年 6 月 18 日
excellent
nice hotel, recommended
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 6 月 16 日
Warm staff and lovely place to stay
Staff was amazingly willing to help. They even let us shower after we checked out to catch our flight later in the day. Booked activities with them and coordinated transfer to and from the airport. Great place to stay and wonderful room. Loved the welcome drink. Breakfast was great too.
Tayaa
Tayaa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 5 月 26 日
This is a slice of heaven in a busy city... off the main road. Quiet and very peaceful. The staff are by far the best I’ve ever met. We were sad to leave. Would stay again and again.
真实旅客
4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2019 年 5 月 16 日
Chambre moderne conforme aux photos, grande baignoire sur le balcon. Trajets en tuktuk inclus pour le centre ville de 16h à 20h sur simple demande. Personnel répondant à chaque demande, même tardive pour le lendemain : vous pouvez donc passer par eux au dernier moment pour programmer votre visite des temples.
真实旅客
3 晚浪漫旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 4 月 22 日
Receptionist problems with maths
The stay was not too bad with just a few minor problems - dusty room, drink waiter not knowing how to mix drinks, new staff not been trained for their job, no choice in pillows (large was the only size).
We asked for the account on the morning that we were due to leave so that we could check it, and all was in order. The account was for $62.55(US) and we paid $70(US) in total and told them to keep the change as up to that point we were reasonably happy.
We got 5mins down the road when the tuk tuk driver received a phone call from the hotel to say that we had short paid by about $10. Luckily, I had asked for and had the receipts. We returned and the young girl that we had paid the account to told us that we were short. I pulled out the documents and along with her, found that we had paid more that what the account was $70(US) and that there was no error. We were inconvenienced because the trainee receptionist who was not supervised could not do math.
Once we got to the airport, the tuk tuk driver told us that the manager of the hotel wanted to talk to me. He was most apologetic and said that the girl was very new at her job and that he was sorry that this problem had spoiled our trip. I accepted his apology and learned that you must ask for and keep receipts when staying at this site.
Leslea
Leslea,2 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 12 日
Very nice and atmospheric hotel
The hotel has a lovely atmosphere with a nice and relaxing pool. The rooms are big and comfortable bed. My room was like a small apartment which we enjoyed it. The staff are helpful and very friendly. Like any other hotel in town, it need to take a tuk tuk into town centre, which is free from the hotel into town centre.
Joir
Joir,3 晚浪漫旅行
Hotels.com真实住客点评
6/10 好
2019 年 3 月 11 日
Bien en general, un peu loin du centre, mais 3 klm en tuk tuk.
Bcp de travaux alentours et qui commencent à 6h du matin et ca c'est tres embétant.
Merci
Philippe
真实旅客
5 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 11 月 8 日
Excelente!
Excelente! Serviço e instalações impecáveis. Possui transfer para buscar no aeroporto!
Rafael
Rafael,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2018 年 8 月 21 日
A pleasant and appealing atmosphere
We stayed for 4 nights (Family of 4 adults and a 2 year old toddler)
Pros:
Superb interiors
Great Pool
Tub in the room was good
Welcome was great!
The room was decorated so nicely when we checked in
The aroma in the room was faboulous
Super friendly staff
Cons:
- We had to leave the hotel at 6:30am where there was no free airport shuttle as promised since their operation was only from 7am and an option of transportation for additional USD 15 was provided.
- Small fruit flies were found on the fruits during the breakfast and the staff needs to take pro active action for cleanliness.
- Also, we had one rat in the room, which has shocked us and the hotel staff too. They were unable to trap it out, but promised to remove it after we checked out by bringing the concerned people.
YeshwanthKumar
YeshwanthKumar,4 晚行程
Expedia真实住客点评
8/10 很好
2018 年 3 月 25 日
특급호텔 같은 시설, 프로페셔널한 직원 및 맛있고 넉넉한 조식
시설은 매우 좋습니다.. 레지던스라 요리도 해먹을 수 있고, 별도의 거실이 있어 쾌적합니다. 아마 이 가격에 이정도의 시설의 호텔은 찾기 힘들 겁니다. 직원들도 별도의 교육을 받았는지 프로페셔널한 느낌을 받았고, 조식은 정말 훌륭합니다. 에피타이저 빵, 커피, 주스, 메인요리, 그리고 마지막 과일까지 나옵니다. 다만 주변지역이 펍스트리트와 조금 떨어져 있고, 주변에 공사를 하여 약간의 소음이 있습니다. 수영장은 유아용도 별도로 있고 괜찮은데 바로 옆에 공사중인 건물이 있어 안전상의 문제가 조금 있어 보이고 햇빛이 좀 안들어 옵니다.
Kyung Min
Hotels.com真实住客点评
10/10 绝佳
2017 年 11 月 26 日
The place is just amazing! Everything from lobby to the room was great, the atmosphere is so unique, the staff was really charming and helpful, the food was delicious, the pool is clean and calm. The location is not in the city center but i was looking something closer to Angkor Wat so you really can get there by bicycle. The restaurant's food quality is great and prices are reasonable. Elevator is currently not working due to some maintenance work so people with reduced mobility pay attention. I strongly recommend this place for everybody.