Said had availability with 4 rooms available. Put in reservation. Was charged and received confirmation. Then was called and told no availability with no money return
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Crefund
My reservation was canceled they had no rooms available they said I’ll be refunded
Jesse
Jesse,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Satara
Satara,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
Ryan
Ryan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Terrell
Terrell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 21 日
Place is trash
The room was dirty and had trash in it I changed room 3 times and each one was dirty! And the bathroom tub was dirty.
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Jorge
Jorge,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
DISATISFIED
Old, dirty, elevator broke. Did not stay.
jerry
jerry,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 22 日
Staff was so pleasant and professional! Valerie at the front desk checked us in and took extra care to make sure we had everything we needed.
Katherine
Katherine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
serina
serina,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
Mike
Mike,1 晚行程
Travelocity真实住客点评
4/10 尚可
2025 年 3 月 16 日
Nytola Gilliam
Nytola Gilliam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Deena
Deena,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Michael
Michael,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 9 日
They had no hot water and water pressure was very low and didnt inform us.
Devkumar
Devkumar,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Aaron
Aaron,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 7 日
Saw the reviews online and never believed until I had the very same experience. Booked the room but checked in late due to my trip delay. The night shift front receptionist informed me that I had the privilege to check the room before my actual check in. First of all, their elevator wasn’t working and I had to struggle with my items to the third floor. The staircases looked like a place where drug addicts resides. Upon checking the rooms, they were stink and in a deplorable nasty condition. One of the rooms weren’t cleaned, it remained just the very same as how the guest left it, (I have video proof) I’ve checked three rooms and there was only one that was far from being partially clean. The refrigerator door was falling off, dirty microwave and bathtub, window was unable to open because the lock was missing. Bed sheet and mattress were extremely stained and dirty (luckily I took my own disposable linens). Blinds full of dirt and the bathroom tub and sink was clogged with dirt and hair which stops the flow of water. The stove was left greasy and dirty and the trash bins as well. I was unable to prepare a meal and eat for the entire afternoon due to the nasty environment. I went ahead and purchased my own cleaning products and cleaned the room from top to bottom. Reported the matter to front desk but they careless about the condition, they’re about the money. I checked out early and demanded a refund which remains futile. It’s extremely gross, it’s not worth your money.
Shackeina
Shackeina,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 5 日
Elevator never working
Customer service basura
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 4 日
Elevator was not working.. They were going to put me on 4th floor. Going to charge me $212.00 for pet fee. That is not mentioned anywhere on the website. Plus $10.00 every day after that. I canceled the reservations. Will not ever go there again
Linda
Linda,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 3 日
Vernisha
Vernisha,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 2 日
Elevator was broken, dirty walls, floors, bathrooms. Rat poop In stairways .
BILLIE
BILLIE,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
The only downside we had was we had to pay for Wi-Fi you advertised free Wi-Fi but yet we had to pay for it
Brandy
Brandy,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 24 日
Needs improvement
Although there was a freezer, there were no ice trays or ice machine available. Additionally there were no disposable cups. The pillows were very thin and unsupportive requiring g extra pillows to be provided. We also had to wait several minutes upon arrival to even see the front desk manager check us in. No front attendant was present for nearly 20 minutes and no way to notify them of our presence.