A little confusing where to park and check in. GPS took us to the back of the property and we walked through entire hotel, pool area, restaurant etc to get to the lobby to check in. The food was great, drinks were avg. staff were kind; most don’t speak English except in restaurant so that was easy. I loved the hammock on the patio. Pool was nice and clean. The property was very pretty and I felt safe.
Gerrie
1 晚浪漫旅行
6/10
The pool was being maintained, so we couldn't use it. There was a sauna advertised, but when we ask about it we were told there was no sauna. The restaurant staff was inattentive and offered a confusing menu option for "extras" in the breakfast choice. Turns out we had to pay full price for something advertised as extras because we had already selected the "included in the price" breakfast option. Yeap....confusing. The food was below average. You can find better options at a local fonda.
Orlando
1 晚浪漫旅行
6/10
Milagro
1 晚行程
8/10
Su ubicación es muy céntrica
Su desayuno bufet bastante aceptable
Sus habitaciones limpias y cómodas
La piscina hay que limpiarla el agua un poco sucia.
El gym hay que mejorarlo muy viejas las maquinas
Vicente
3 晚行程
6/10
Pros: Check-in was simple and quick. Our room was clean and beds were comfy.
Cons: The pool was out of order however this was unknown to us until we actually made are way to the pool. Nothing was mentioned during check-in nor prior to our arrival.
Breakfast was simple but tasty the only problem is that staff seemed disinterested in serving us. We were not offered water, asked how the food was, we got nothing. Part could be because our Spanish is not great but we do know enough to have a basic conversation. We noticed this with other gringos but the same treatment was not given to locals.
Overall not a great hotel, next visit to Santiago I will try the Hotel Mykonos and give that a try.
Geoff
2 晚行程
10/10
Muy buena comida, servicios y atención del personal..
CARLOS
1 晚行程
10/10
Really good place. Great food, friendly staff.
Denise
2 晚浪漫旅行
10/10
Very courteous and helpful staff. Will stay again
Cecilia
1 晚行程
8/10
La chambre est grande avec une deco assez impersonnelle et bruyante puisque nous donnions sur la Panamerica.
Les différents salons de l'hôtel sont joliment décorés, la piscine est agréable.
Eric
1 晚浪漫旅行
10/10
Excelente servicio!
真实旅客
1 晚家庭旅行
10/10
El hotel muy limpio, las habitaciones cómodas y espaciosas. El desayuno es delicioso
真实旅客
1 晚行程
10/10
Excelente
MARCELA
1 晚行程
8/10
Steven
1 晚行程
6/10
Ricardo
1 晚商务旅行
6/10
The hotel is nice, but on a very busy road. Must be a slight decline in the road as large trucks regularly used their air brakes to stop - very loud! We slept with earplugs. Would recommend requesting a room that doesn't face the front. Our room was very clean and large enough for a couch to fit. Wifi did reach our room. We also had a safe in our room. Nice size closet but NO hangars, so fairly useless. It was only an overnight stay so not a big deal for us. Enjoyed the complementary breakfast. The incredibly friendly staff that's been mentioned must not have been working when we checked in as she couldn't have been much less welcoming. The pool is beautiful but we didn't use it. If you're in the mood for good Mexican food, head to Mariachis Taqueria. Small and cute courtyard and very friendly staff
Stephani
1 晚行程
10/10
Jorge
1 晚行程
8/10
The only downsides were the absence of wifi in the room, and language barrier. I get it, it's their country, but the hotel details states English as a covered language. Overall an excellent value. We enjoyed our stay and will return. Of course after we learn more Spanish. LOL
William
3 晚行程
10/10
XAVIER
1 晚行程
10/10
Buen hotel. Cómodo
Alberto
1 晚行程
8/10
Me gusto la estadia en este caso fue corta, me he quedado en varias ocasiones; mi comentario seria que antes tenian buffette de desayuno ahora es a la carta lo que limita la experiencia del desayuno. El restaurante tiene un aire acondicionado exageradamente frio. Se debe regular para tener una mejor estancia. Saludos
Marlene
1 晚行程
8/10
Viri
1 晚行程
10/10
Arthur
1 晚行程
8/10
真实旅客
1 晚行程
8/10
Cuando este pide su cuarto del lado contrario de la calle mirando hacia la piscina