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Aparthotel

Somerset West Point Hanoi

4.0 star property
Family-friendly aparthotel with 2 restaurants, near West Lake

Choose dates to view prices

Overlooking West Lake, Somerset West Point Hanoi offers an upscale retreat with a rooftop terrace, coffee shop/cafe, and playground for kids. Unwind in the sauna or steam room after exploring the area on bicycles provided by the hotel. With two restaurants on-site and free WiFi available throughout your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Free parking

Main amenities (12)

  • 284 smoke-free apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Kitchen
The current price is CNY784
CNY889 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Studio

Executive Studio | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Studio

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room dining

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room dining

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms

Fridge, microwave, stovetop, electric kettle

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

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  • Laundry facilities
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9.2 out of 10, Wonderful, 196 reviews
The price is CNY557
CNY632 total
includes taxes & fees
May 25 - May 26
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About the neighborhood

Map
No.2 Tay Ho Road, Hanoi

What's nearby

  • Syrena Shopping Center - 3 min walk - 0.3 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Tay Water Park - 18 min walk - 1.6 km
  • Trinh Cong Son Walking Street - 3 min drive - 1.9 km
  • Lotte Mall Tay Ho - 4 min drive - 3.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 27 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Railway Station - 16 min drive
  • Ga Thuong Tin Station - 22 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Yutaka - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chào Ban Vietnamese Restaurant - ‬6 min walk
  • ‪Pizza Belga 225 Âu Cơ - ‬7 min walk
  • ‪Milk & Honey - ‬2 min walk

About this property

Somerset West Point Hanoi

  • Somerset West Point Hanoi features a free kids' club and puts you within a 10-minute walk of West Lake. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and apartments have conveniences like dryers and refrigerators. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Property size

    • 284 apartments
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
PETS

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 22 lbs per pet)*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free area shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Free crib/infant bed
  • Children's pool
  • Playground

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Toaster
  • Water dispenser
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: VND 375000 for adults and VND 188000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: VND 737100 per day

Bathrooms

  • Separate bathtub and shower
  • Slippers
  • Shampoo
  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • VND 567000 per pet per night
  • 2 total (up to 22 lbs per pet)
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk
  • Free local calls

Location highlights

  • In the entertainment district

Things to do

  • 24-hour fitness center
  • Free bicycle rentals on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 284 rooms
  • 25 floors
  • 100% renewable energy
  • Recycling
  • Energy-saving switches

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 375000 for adults and VND 188000 for children
  • Airport shuttle service is offered for an extra charge of VND 924000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 737100 per day

Pets

  • Pets are allowed for an extra charge of VND 567000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property is professionally cleaned.

Also known as

Somerset West Point Hanoi Aparthotel

Somerset West Point Aparthotel

Somerset West Point

Somerset West Point Hanoi Hanoi

Somerset West Point Hanoi Aparthotel

Somerset West Point Hanoi Aparthotel Hanoi

Frequently asked questions

Does Somerset West Point Hanoi offer free cancellation for a full refund?

Yes, Somerset West Point Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Somerset West Point Hanoi?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 10 PM.

Are pets allowed at Somerset West Point Hanoi?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of VND 567000 per pet, per night. Food and water bowls are available.

Is parking offered on site at Somerset West Point Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Somerset West Point Hanoi?

Yes, an airport shuttle is available. The charge is VND 924000 per vehicle one-way.

What are the check-in and check-out times at Somerset West Point Hanoi?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Somerset West Point Hanoi and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour fitness center and a sauna.

Are there restaurants at or near Somerset West Point Hanoi?

Yes, there are 2 onsite restaurants.

Does Somerset West Point Hanoi have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around Somerset West Point Hanoi like?

Somerset West Point Hanoi is a short 6-minute walk from West Lake and 17 minutes' walk from Ho Tay Water Park.

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Reviews

Somerset West Point Hanoi Reviews

9.4

Exceptional

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The gym was described as good and efficient, suitable for a workout. (3 reviews)
  • The pool was clean and enjoyed by guests, with some even using it daily. (3 reviews)
  • Breakfast was very good and suitable for international travelers, with tasty options. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great front desk and cleaning staff, clean and comfortable too.
Mark, 7-night trip
Verified

6/10 Good

Good place
Tarek, 2-night trip
Verified

10/10 Exceptional

Friendly staff
Lynn, 21-night trip
Verified

10/10 Exceptional

We stayed in a 2 bedroom apartment and it was very spaciaous and had everything we needed. We stayed on 20th floor and was still quite noisy from te road noise. Pool area was nice but not used as quite cool in December. Friendly staff. Location not central for sightseeing but suited our needs.
Emily, 2-night trip
Verified

10/10 Exceptional

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Paul, 3-night trip
Verified

10/10 Exceptional

Very nice hotel for staying in Hanoi. Good location, good rate and clean.
1-night trip
Verified

10/10 Exceptional

The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Christopher Michael, 3-night trip
Verified

10/10 Exceptional

Facilities are clean and new, nice to stay long.
Takuya, 2-night trip
Verified

10/10 Exceptional

Good for business trips

Excellent stay. Very clean, kind, and decent breakfast.
LEE, 14-night trip
Verified

10/10 Exceptional

This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Yashar, 3-night trip
Verified

8/10 Very good

The noodles for breakfast are tasty!
Akiko, 1-night trip
Verified

10/10 Exceptional

Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Trung, 6-night trip
Verified

10/10 Exceptional

Friendly and helpful staff, good customer service
David, 1-night trip
Verified

10/10 Exceptional

Nice Hotel, perfect location and GREAT staff

Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Hatim, 4-night trip
Verified

10/10 Exceptional

Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
WingYan, 4-night trip
Verified

8/10 Very good

Nice big room and very clean. It will be much better when the road work is finished.
Colin, 1-night trip
Verified

10/10 Exceptional

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
3-night trip
Verified

10/10 Exceptional

Property was nice and clean. Just the construction around the property was not good.
Adriana, 3-night trip
Verified

10/10 Exceptional

Great value for money hotel in Hanoi

I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Natasha, 1-night trip
Verified

10/10 Exceptional

Nice hotel,but far from everything

Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Loan, 3-night trip
Verified

10/10 Exceptional

Large and nice apartment

Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Siu Yeung, 2-night trip
Verified

10/10 Exceptional

The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
Lindsay, 3-night trip
Verified

10/10 Exceptional

Good hotel, Good location

We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
Tim, 3-night trip
Verified

10/10 Exceptional

**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
traci, 3-night trip
Verified

10/10 Exceptional

Friendly staff
Lynn, 14-night trip