We stayed one night after a long ten hour drive to get some rest before our second trek back home. We finally got to sleep at ten pm, only to be awakened by a leak dripping from the ceiling next to our bed. The leak continued till approximately 4:30 am. We advised the asst manager of our dis-satisfaction with the room upon our checkout. The only concern she relayed to us was that we should of notified them so they could move us to another room. We explained we were too exhausted to get dressed and move our luggage waiting for domeone to move us. Then she proceeded to tell me that the leak had stopped. As if I cared about the hotels status. When pressing her about our horrible night she didnt seem to care, making no offer for a restay or refund for the experience. Not to mention I could not understand her as her accent was so heavy we struggled over every other word to make out what she was saying. These people have no idea how to handle customers or provide adequate apologies. Zero hospitality
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Beverly
Beverly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
great convenient location.
Connie
Connie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Jeff
Jeff,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Stayed Twice
The hotel was convenient to the freeway. but we did not experience any road noise. The breakfast buffet was very good - better than any we have seen for a while. The buffet staff were very attentive and kept items fresh. The front desk staff was friendly and helpful as we asked questions about the area. Our room was clean and a nice size. We also liked the bathroom and entry layouts. We stayed there the first night of our trip and changed our final night reservation so that we could stay there again. About 30 minutes from SLC, it worked well for us for visits to the Tulip Festival and Temple Square.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Heather
Heather,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Jacob
Jacob,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
I had booked my trip for business and unfortunately was given a room 2 doors off of the elevator lobby. It was also spring break for some so the traffic was heavy and loud until the pool was fully closed down, not a good environment for work.
Internet also was very spotty in the evenings causing me to need ot log back in a few times.
Eric
Eric,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Clean
Very clean
Terri
Terri,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 2 日
MELISSA
MELISSA,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Shailey
Shailey,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 26 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Griffin
Griffin,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Brandon
Brandon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
It worked perfectly for our quick family getaway. We loved the free breakfast and the variety. Everything was very clean.