Staff is friendly. They serve free breakfast, alcoholic beverages are also served for free along with soft drinks. What else can you ask for? Such a reasonable price? It’s a steal.
Hotel is about 14 minutes of public transit away from Shinjuku station so you can get about anywhere in the city on you get to that station. Hotel is clean, basic personal care supplies are plenty even if the hotel do not have what you need the nearby conbinis can fill the gap. Personnal locker is provided upon checking in, very convenient for day to day use without opening up your suitcase everytime you need something. Unlike some hotels your pods won't get daily cleaned but I'm sure the staff can help you out if your pod needs to be cleaned during your stay.