The room was filthy…feces behind the toilet…vugar stains on the ripped up couch, hair all over. When we said something they acted as if it was no big deal. We paid for 2nights, pretty pricey. When we asked for a refund to go elsewhere they would not do it! I have pictures if you would like to see. DISGUSTING!
Julie
Julie,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Julisa
Julisa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Tanya or Joaquin
Tanya or Joaquin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Return customer for life
The front desk was extra friendly and the rooms were clean. Ours had a nice view of the ocean
Roger
Roger,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 26 日
Terrible customer service and business practices
Didn’t alert us ahead of time to the construction or to the parking fee and when I complained, the desk clerk made fun of me and spoke to me sarcastically and in a condescending manner. Even the lady next to me complained that the parking fee was not disclosed when she booked her room.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
It was OK
It was just an "ok" place. The room stank when we got there. And the bed is very high off the ground. The breakfast was typical, but still good to have in the morning. I also didn't see any bed bugs. The room was clean. The hot tub was a tad too hot. Overall a pleasant experience.
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Made reservations and arrived at 2 am the next day and staff didn’t check us in.
Very terrible service paid for two rooms amd didn’t stay there at all
Oscar
Oscar,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Daniel was super friendly and helpful during our stay
Felisa
Felisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Jaime
Jaime,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
It had very friendly staff and helped with whatever we needed. The room was great, except for one day they didn’t come clean our room. The breakfast was very nice, each time something new. The pool was very nice but freezing this time of year but loved that they had a hottub
Amber
Amber,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
Tommie
Tommie,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 15 日
Chad
Chad,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 15 日
Slapping new tile doesn’t make a renovation
The welcome by the front desk was warm and professional. The room however had newer tile that was popping off the floor and it was put over old flooring. The mirror in bath the silver backing was peeling off the shades didnt work the table was old as was the sleeper sofa. But it was certainly ok for 1 night. And it was across the street from the beach.
Frederick
Frederick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
There is NO sign that says Holiday except a parking sign The couch was ripped and stuffing was coming out
corrinne
corrinne,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 6 日
Not very clean..
The Sofa was very dirty and didn't work, Service was ok but in general the Hotel looks a little Dirty...
Cesar
Cesar,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Calida
Calida,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Tanya or Joaquin
Tanya or Joaquin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Jeanie
Jeanie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 2 日
Terrible management
Terrible experience here. I travel with a service dog and this property doesn’t even try to hide the disregard for the law. Was asked multiple times what my service dog was for and forced to fill out a fo asking what my disability was and why i needed a service for.
Room it’s self was average for the area and on the crappy side for holiday inn but the rent parking out and freely admit you may not have a spot unless you pay for it . Railing weren’t mounted properly on the balcony and were plastic. Tiles in the bathroom were so uneven you trip or bust up your feet, rust and stains everywhere, carpets coming up, noisy due to the bar right out front, and the LED parking lights are so bad you can’t enjoy the ocean view room you pay for.
Jon
Jon,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
Bed unreasonably tall
The bed was so unreasonably high that I needed a boost to get in. Each time I got up I had to wake my husband to give me a boost. Sofa was unreasonably low as well. Overall very uncomfortable room.
Beth
Beth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
The property is quiet with amenities, including fee parking. I recommend it.
Patrina
Patrina,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Samuel A
Samuel A,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Great service! Both clerks were very kind and professional.